Caissier/Greeter
Hotel Brand: Hotel Indigo
Location: United States, California, Los Angeles
Hôtel : Los Angeles Downtown (LAXFS), 899 Francisco St, 90017
Job number: 129960
FINANCIAL RETURNS
- Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at the close of shift; complete all opening/closing paperwork; document voids on the void balance sheet.
PEOPLE
- Promote teamwork and quality service through daily communication and coordination with other departments.
GUEST EXPERIENCE
- Greet guests promptly and courteously; seat guests ensuring a balanced workload among servers. Maintain an accurate waiting list as needed. Alert guests when the table is available.
- May be asked to handle guest complaints and special requests.
RESPONSIBLE BUSINESS
- May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
- May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
- May assist with other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
Basic reading, writing, and math skills and 6 months cash handling experience or food service experience.
This job requires the ability to perform the following:
- Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
- Handling food objects, products, and utensils
- Using a keyboard
- Bending, stooping, kneeling
Other:
- Communication skills are utilized significantly when interacting with guests, wait staff, cooks, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit, quantities, and variances.
- May be required to work nights, weekends, and/or holidays.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Notre entreprise
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Informations importantes:
- L'échelle salariale indiquée est la plus basse à la plus haute que nous estimons, en toute bonne foi, pouvoir payer pour ce poste au moment de la publication de l'offre d'emploi. Il se peut que nous payions en fin de compte plus ou moins que la fourchette affichée et que celle-ci soit modifiée à l'avenir. La position salariale d'un employé dans la fourchette salariale sera basée sur plusieurs facteurs, notamment la formation, les qualifications, les certifications, l'expérience, les compétences, l'ancienneté, la situation géographique, les performances, le travail posté, les exigences de déplacement, les mesures de ventes ou de revenus et les besoins de l'entreprise ou de l'organisation.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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