Bellperson
Hotel Brand: Hotel Indigo
Location: United States, California, Los Angeles
Hôtel : Los Angeles Downtown (LAXFS), 899 Francisco St, 90017
Job number: 137924
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS
- Explain and promote hotel facilities, outlets, and services to guests and provide information to guests regarding local attractions and activities.
PEOPLE
- Promote teamwork and quality service through daily communications and coordination with other departments.
GUEST EXPERIENCE
- Respond appropriately to guest complaints. Inform the supervisor of major problems, complaints, disturbances, or dissatisfied guests.
- Promptly and safely transport luggage to and from guest rooms. May secure, tag, and store luggage at guest’s request.
RESPONSIBLE BUSINESS
- May regularly inspect and clear hotel entrances and surrounding areas of litter and debris.
- Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guests and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
QUALIFICATIONS AND REQUIREMENTS
High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred.
This job requires the ability to perform the following:
- Carrying, pushing, or lifting items weighing up to 100 pounds
- Moving about the public areas
- Handling objects such as luggage
- Bending, stooping, kneeling
Other:
- Communication skills are utilized a significant amount of time when interacting with clients, guests, and employees.
- Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc..
- May be required to work nights, weekends, and/or holidays.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Notre entreprise
Vous ne répondez pas à toutes les exigences, mais vous pensez tout de même être la personne idéale pour le poste ? Nous ne le saurons jamais si vous n'appuyez pas sur le bouton « Appliquer ». Commencez votre voyage avec nous dès aujourd'hui.
Informations importantes:
- L'échelle salariale indiquée est la plus basse à la plus haute que nous estimons, en toute bonne foi, pouvoir payer pour ce poste au moment de la publication de l'offre d'emploi. Il se peut que nous payions en fin de compte plus ou moins que la fourchette affichée et que celle-ci soit modifiée à l'avenir. La position salariale d'un employé dans la fourchette salariale sera basée sur plusieurs facteurs, notamment la formation, les qualifications, les certifications, l'expérience, les compétences, l'ancienneté, la situation géographique, les performances, le travail posté, les exigences de déplacement, les mesures de ventes ou de revenus et les besoins de l'entreprise ou de l'organisation.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG n'accepte pas les candidatures, les demandes de renseignements ou les CV non sollicités provenant d'agences de recrutement. Veuillez cliquer ici pour consulter la politique de l'agence.
