Hôte de la cloche - Six Senses Kocataş Mansions, Istanbul

As Bell Host & Luggage Attendant, I will assume full responsibility for the efficient operation in the following: 
•   Deliver and pick-up guest luggage and request items according to the standards and procedures in a timely and efficient manner. 
•   Ensure proper transfer of guests when requested. 
•   Load and unload vehicles on arrival and departure of guests, and assist guests entering and exiting the vehicles. 
•   Maintain the cleanliness of guest areas including lobby and report any defects. 
•   Assist the bell supervisor in keeping a proper working relationship and efficient co-ordination between the Concierge Desk and the Resort’s transportation service provider in order to provide fast and efficient service for the guests. 
•   Maintain the cleanliness of the hotel buggies and vehicles and ensure they are in good working condition. 
•   Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. 
•   Strictly adhere to LQA standards and guest comments. 
 

Qualifications
To execute the position of Bell Host and Luggage Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

•   High school diploma or equivalent and at least 1 year experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
•   Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.  
•   Fluent in Turk'sh and English.
 

The above is intended to provide an overview of the role and responsibilities for a Bell Host and Luggage Attendant at Six Senses Kocataş Mansions, Istanbul. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Kocataş Mansions, Istanbul is an equal opportunity employer. This policy applies to all terms and conditions of employment.