洗衣房主管 Responsable de la blanchisserie

•    Manages the laundry attendant training, assigns work, and monitors the laundry quality and quantities.
负责全体洗衣房员工的管理培训、人员调配工作、监督洗衣的质量和数量。
•    Ensures that all linen in the hotel’s laundry room is cleaned or dry-cleaned according to the highest standard, and returned to the guests or staff in immaculate condition.
确保酒店洗衣间的全部布草都按所能达到的最高标准进行清洗或干洗， 清洁无瑕并送还给宾客或员工。
•    To check washing formulas and make corrections and improvement whenever necessary.
监管洗衣流程，如果需要进行修正和改善。
•    To report directly to the Executive Housekeeper keeping him/her advised of progress and practices.
直接向行政管家报告洗衣房的工作状况和设备状况。
•    To communication with attendant on performance and personnel problems.
和下属员工交流工作表现和个人问题等。
•    To confer with maintenance mechanics regarding repairs and replacement problems.
和有关人员沟通，解决设备维修、保养和替换的问题。
•    To plan work and production schedules to meet housekeeping and food and beverage requirement.
根据客房入住率和餐饮布巾需求量，安排好布巾、制服的洗涤工作，保证提供足够的布巾。
•    To train team members according to established procedures, conducts training meeting to discuss problems and future plans, give information and assignments.
按照部门标准程序，培训员工。和员工开会，讨论工作问题、工作计划、沟通信息并安排未来工作。
•    To oversee laundry office functions including production reports, schedules and other records.
监管洗衣房日常运营，如报表、工作安排和其它记录。
•    To supervise and investigate all claims by guest for defective laundry and consult with hotel executive for any compensation if necessary.
负责管理和调查所有有关客衣损坏的问题。如果需要赔偿，负责和管理层协商赔偿额。
•    To hold department briefing keeping team members informed of new methods and management instructions.
和员工有效沟通，确保员工了解最新的工作方法和工作流程。
•    To supervise and direct the functions of the valet department.
管理客衣取送的工作。
•    To consult with supply agent for new invented chemical for dry clean and laundry for best results.
了解市场上洗涤剂的最新发展，选择高效、高质的洗涤剂，用于提高洗涤的质量。
•    Responsible for chemical management of laundry room to prevent accidents.
负责洗衣房药剂管理，防止意外事故。
•    To arrange contacts with other Laundry Managers in other leading hotels for updated information and price setting.
和其它酒店洗衣房经理保持联系，学习交流好的洗涤方法、程序、洗涤剂，以及洗涤报价。
•    To establish production standards records and training techniques.
建立部门的产品标准记录和培训技能记录。
•    To make recommendations to the manager on all phases of the laundry operation and advise him of the latest ideas and equipment.
向上级提供洗衣市场的情况，提出好的建议和采购设备的建议。
•    To regulate the manning according to the work load.
根据工作量合理安排人员。
•    Ensures all reporting and servicing deadlines are met on a timely basis.
保证所有报告和任务都按时完成。
•    Abides by the Hotel’s Policies and Procedures.
遵守酒店的工作政策及程序。
•    To ensure that all team members have a complete understanding of and adhere to “Our guide for you”.
确保员工充分的理解并遵守员工手册内容。
•    The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要，该部门有权更改或补充该职位描述。
•    Performs other duties as assigned by Executive Housekeeper.
执行行政管家分派的其他任务。