Manager of Groups & Events Program Enablement (Tech Focus)
Location: United States, Georgia, Atlanta
Address: 1 - Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346
Job number: 163809
The Manager, Groups & Events Program Enablement (Tech Focus) supports Groups & Events Enablement through ensuring requirements at the enterprise level are captured, managed, and delivered. This role ensures the Groups & Events ecosystem that IHG delivers meets operational needs at the property, regional, and corporate level.
Your day to day
- Lead the capturing and maintenance of business requirements for prioritized Groups & Events technology initiatives.
- Orchestrate delivery of roadmap initiatives across internal technology teams and external partners.
- Partner with data and analytics teams to ensure Groups & Events data architecture supports business needs
- Provide project management and governance support to ensure Groups & Events priorities are actioned in accordance with agreed upon timelines
- Produce actionable business requirements documentation through careful analysis of release notes, technical diagrams, and similar documents.
- Identify risks, dependencies, and trade‑offs and elevate decisions through governance forums.
- Partner with Regions, Operations, and Owners Associations to ensure technology requirements are in line with Groups and Events strategy and communicated to product teams
- Partner with Product & Technology Change Management, Groups & Events Enablement, and L&D team members on tech-related hotel onboarding or implementation needs
- Track delivery status of key initiatives to capture enhancement requests and improvements to business processes
What we need from you
- Bachelor’s degree in Business, Strategy, Finance, or related field (or equivalent experience).
- 3-5+ years of experience in technology enablement, digital programs, product operations, or requirements‑driven delivery roles
- Demonstrated experience defining and owning business requirements for complex, cross‑functional technology initiatives.
- Experience with Delphi or other hotel sales products; or related Salesforce products
- Experience supporting or leading platform upgrades, integrations, or digital journey enhancements.
- Experience preparing initiatives for launch readiness and adoption, particularly where hotel or operational teams are impacted.
- Comfort operating in environments with ambiguity, evolving priorities, and competing demands.
- Experience in Product Management or Business Analyst roles
Location - Our hybrid work structure is an expectation of three (3) days a week in the Atlanta office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $95,000.00 to $110,000.00. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
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Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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