Serliana Outlet Manager - InterContinental Indianapolis
Marca dell'hotel: InterContinental
località: Stati Uniti, Indiana, Indianapolis
Hotel: IC - Indianapolis (INDMK), 17 W Market St, 46204
Job number: 167059
Hiring Salary: USD 65,000.00 - 85,000.00 YEARLY
About IHG and the InterContinental Indianapolis
The InterContinental Indianapolis brings urban luxury and timeless style to Monument Circle. The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.
Explore our very own InterContinental® Hotels & Resorts – a truly international brand. Discover a modern, globally focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.
At IHG we promise to give colleagues…
- Room to Belong: Enable
- Room to Grow: Enrich
- Room to Make a Difference: Empower
The InterContinental creates exceptional experiences through our Brand Values by being:
- Thoughtful
- Cultured
- Remarkable
We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:
- Do the right thing
- Show we care
- Aim higher
- Celebrate difference
- Work better together
About this position
Leading, coaching, and developing a team of committed hospitality professionals in delivering exceptional guest experiences by setting high standards and finding new ways to exceed them. Oversight of the day-to-day operation of the Serliana Café, room service, and minibar.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
- Support F&B operational strategy: Assist in overseeing operations of Food & Beverage department, focusing on guest service excellence, product quality, inventory control, outlet reservations, systems management, and financial performance, including budgeting, forecasting, and reporting
- Drive guest satisfaction strategy: Lead the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
- Contribute to revenue growth: Collaborate with the F&B Director and Culinary team to develop and implement creative menus and effective food and beverage marketing strategies
- Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
What we need from you
- Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
- 3+ years’ related experience, including management experience
- Must speak local language
- Must obtain certifications or permits as required by local governmental agencies.
What we offer
The salary range for this role is $65,000-$85,000. This role is eligible for bonus pay.
Benefits include Medical/Dental/Vison and additional coverage options, competitive employee discount rates, multiple Paid Time Off plans, 401k, and more.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Chi siamo
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Informazioni importanti:
- La fascia di stipendio elencata è la scala retributiva più bassa e più alta che, in buona fede, riteniamo che pagheremmo per questo ruolo al momento di questo annuncio. Alla fine potremmo pagare più o meno dell'intervallo pubblicato e l'intervallo potrebbe essere modificato in futuro. La posizione retributiva di un dipendente all'interno della fascia retributiva si baserà su diversi fattori, tra cui istruzione, qualifiche, certificazioni, esperienza, competenze, anzianità, posizione geografica, prestazioni, turno, requisiti di viaggio, metriche basate sulle vendite o sui ricavi ed esigenze aziendali o organizzative.
- Nessun importo di retribuzione è considerato salario o compensazione fino a quando non è ottenuto, acquisito e determinabile. L'importo e la disponibilità di qualsiasi bonus, commissione o altra forma di compenso attribuibile a un particolare dipendente rimangono a esclusiva discrezione della Società a meno che e fino a quando non vengano pagati e possono essere modificati a esclusiva discrezione della Società, in conformità con la legge.
- EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
- Se hai bisogno di una sistemazione ragionevole durante il processo di candidatura, clicca qui.
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- For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Hiring Salary: USD 65,000.00 - 85,000.00 YEARLY
