Franchise Hotel - Conference & Banquet Manager

About Us

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Your day to day

What’s on the Menu for Your Next Career Move?

As our new Conference & Banquet Manager, you’ll be at the helm of creating unforgettable guest experiences. Whether it’s orchestrating a grand conference banquet or ensuring every detail is perfect for a casual coffee meeting, you’ll lead the way in delivering excellence.

Join us and bring your passion for hospitality to life, making every event a memorable occasion for our guests.

Every day is different, but you’ll mostly be:

• Oversee Daily Operations: Supervise banquet staff, assign tasks, and communicate objectives while ensuring adherence to company policies and procedures.
• Staff Management: Train team members, provide necessary tools, and manage staffing actions like scheduling, disciplinary measures, and recognition.
• Event Execution: Ensure banquet setups and service delivery meet guest expectations and align with event orders. Conduct pre-function briefings and inspect event areas for cleanliness, proper layout, and readiness.
• Collaboration: Coordinate with kitchen staff, AV teams, and other departments to align on menu delivery, technical needs, and service flow.
• Guest Experience: Greet guests, handle requests or complaints promptly, and implement service recovery to ensure satisfaction.
• Inventory & Budget Control: Maintain and secure banquet inventory, control expenses, and contribute to budget planning.
• Facility Maintenance: Ensure banquet areas and equipment are clean, functional, and ready for use. Report maintenance needs to Engineering.
• Teamwork: Foster collaboration with Sales, Catering, Housekeeping, and other departments to ensure smooth operations.

What we need from you

● Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
● 4+ years’ related experience, including management experience
● Must speak local language
● Must obtain certifications or permits as required by local governmental agencies.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.