Bellperson (Overnights Required) - InterContinental San Francisco
Hotel Brand: InterContinental
Location: United States, California, San Francisco
酒店： 旧金山 (SFOHB)，霍华德街 888 号，94103
Job number: 122894
This role requires two overnight shifts (Friday & Saturday) per week. While subject to change based on business need, overnight shifts are 11PM to 7AM.
A little about your day-to-day
Assist incoming and outgoing guests in transporting luggage to and from guest rooms while informing them about in-house amenities and local attractions.
Every day is different but mostly you'll be
- Promptly and safely transporting luggage. You may secure, tag, and store luggage at guest's request.
- Explain and promote hotel facilities, outlets, and services to guests and provide information to guests regarding local attractions and activities.
- Respond appropriately to guest complaints, feeling empowered to resolve problems on your own. Report all issues to management during your shift and immediately reporting ,major problems, complaints, disturbances, or dissatisfied guests.
- Promote team work and quality service through daily communications and coordination with other departments.
- Regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
- Perform other duties as assigned which may include but is not limited to:
- accepting dry cleaning from guest and securing for pick up by dry cleaning company.
- delivering clean laundry, guest mail/messages, or sundry items to guest rooms.
- delivering boxes or packages at direction of hotel clients.
- responding to other special requests.
What we need from you
Minimum of one (1) year of experience in a high-tough guest-focused role.
Must be able to effectively communicate in English. Candidates with knowledge of secondary languages are preferred.
This job requires ability to perform the following:
- consistently stand for long periods of time - up to 100% of your daily shift.
- regularly carry, push, pull, or lift items weighing up to 100 lbs.
- constantly handle objects such as luggage, boxes, etc.
- frequently bend, stoop, and knee.
- read, write, and speak with guests and colleagues to complete departmental records, logs, tags, road signs, maps, etc.
- work weekends, nights, and holidays.
What you can expect from us
The hourly pay range for this role is $18.67 to $27.56.
虽然不完全符合所有要求，但仍然认为自己非常适合这份工作？ 除非您点击 "申请 "按钮，否则我们永远不会知道。 今天就与我们一起开始您的旅程。
重要信息：
- 列出的薪资范围是从最低到最高的薪资范围，我们真诚地相信在发布此职位时我们会支付该薪资。 我们最终支付的金额可能会高于或低于公布的范围，并且该范围将来可能会进行修改。 员工在薪酬范围内的薪酬位置将基于多种因素，包括相关教育、资格、证书、经验、技能、资历、地理位置、绩效、轮班、旅行要求、基于销售或收入的指标以及业务或组织需求。
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
