酒吧接待

职位描述

• Food Preparation

准备食品

• Clean and maintain equipment and premises

清洁并保持设备和物资的清洁

• Maintain hygienic standards and procedures

遵守卫生规范和程序

• Assist with the preparation of functions and service

协助职责和服务的准备工作

•  Being attentive to guest requests

周到地满足客人要求。

• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor

周到的为客人服务，并尽可能解决客人的投诉，向上级报告所有事件。

• Assist bar supervisor with beverages

协助酒吧主管管理酒水库存。

• Assist with the preparation of an outlet for service including:

协助餐厅的服务准备工作

• Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures.

按照酒店的规章制度专业的处理询问，结账和付款。

• Ensure that all work is balanced at the end of each shift and that the total, balances with the computer’s total.

确保每班结束时总账，余款和计算机的总数等所有的账目平账。

• Complete dockets accurately and clearly.

准确和清楚的填写收据。

• Maintain current information on all general activities of the hotel.

了解当前酒店所有的活动。

• Attends and participates in daily briefings and other meetings as scheduled.

参加和参与每日的例会和其它计划好的会议。

• Attends and participates in training sessions as scheduled.

参加和参与计划好的培训课程。

 

职位资格和技能

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。

 

Qualifications – 学历

• Diploma in Hotel Management, Food & Beverage, or related field.  

酒店管理，餐饮或相关专业的大专学历。

 

Experience – 经历

• 1 years related experience or an equivalent combination of education and experience.

1年相关工作经历，或与此相当的教育和相关工作经验结合的背景。