Assistant Bar Manager | Holiday Inn New Delhi Aerocity

Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Job overview :

Manage the bar/lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals.

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

At Holiday Inn we want people •who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an enjoyable one.

Duties and responsibilities :

Financial returns:

• Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit Promoting and selling cocktails to guests.
• Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager.
•  Works with Superior on manpower planning and management needs.
• Works with Superior in the preparation and management of the Department's budget.

People:

• Train bar attendant, wait help and bus help in basic beverage knowledge and beverage service
•  Delivers daily briefings and attends other Food and Beverage meetings as scheduled
• Delivers prepared training sessions in line with a departmental monthly calendar
• Explaining and up-selling daily beverage specials.
• Processing food orders accurately.
• Using trays and tray jacks effectively.
• Quickly taking food and beverage orders.
• Ensuring payment methods are handled accurately.
• Ensuring working areas are cleaned and re-set quickly.
• Ensuring the bar is clean.
• Regularly cleaning ashtrays.
• Conversing with Guests in relation to the food and beverage products.

Responsible business:

•  The strengths of alcohol is advised and guests are advised as to their effect .
• Compliance with legal provisions of local liquor codes.
• Level of intoxication of guests is assessed and appropriate action taken.
•  Advise guest on the hotel's policy of smoking.

Accountability :

 Responsible for the Bar operations and administrations related to beverage.

Qualifications and requirements : 

Bachelor's Degree in Hotel Management or equivalent.

3-4 years of experience in Bar operations including supervisory experience .

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG^® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people

What we offer : 

We’ll reward all your hard work with a great work environment and benefits – including but not limited to F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, excellent development, and advancement opportunities across the globe.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.