礼宾员
Бренд готелю: Crowne Plaza Hotels & Resorts
Розташування: Китай, Пекін, Шеньчжень
Hotel: CP - Shenzhen Futian (SZXSF), No. 28, Fuhua 1st Road, Futian District, 518048
Номер вакансії: 111556
Guest experience
Make sure our guests always get a warm welcome and a sincere farewell from you and your team
Support any needs at the bell stand or the door while ensuring the lobby and Concierge areas look great
Deliver a memorable experience to guests with a swift and personal service – not forgetting to recognise and record guest preferences
Resolve guest issues and use their feedback to improve guest satisfaction
Collate and share local insights to meet guest requests i.e. sporting events, places of interest and local restaurants
Make great guest relationships in a very short space of time
Effortlessly meet the diverse cultural needs of guests from around the world
Responsible business
Make sure you and your team are aware of credit policies and accounting practices
Be fully aware of the ethical behaviour of the vendors and service providers you recommend to guests
Demonstrate daily guest discretion, ethical behaviour, privacy and confidentiality
Не зовсім відповідаєте всім вимогам, але все ще вважаєте, що чудово підійдете для цієї роботи? Ми ніколи не дізнаємося, поки ви не натиснете кнопку "Застосувати". Розпочніть свою подорож з нами вже сьогодні.
