Responsabile formazione 培训 经理

· Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Plan for the General Manager and Executive Committee for review

yourself with the IHG HR and Training Standards, localizing where necessary

·Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved

· Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development

· Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective

· Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, Heartbeat, achievement of budget, etc

· Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training

· Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs

· Liaise with other IHG Training Managers to share experiences and resources

· Maintain current information and records of suppliers of training resources and materials

· Communication skills are utilized a significant amount of time when interacting with others

demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· Corporate certification in training programs may be required such as GTC Registered Assessor, and Certified Assessment Center Assessor designations, etc.

· Proficient in the use of Microsoft Office

· Problem solving, analytical, reasoning, motivating, organizational and training abilities.

· Good writing skills

· Bachelor’s degree or Diploma in Human Resources or Training.

· 5 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.