Senior Manager, Prodotto Canali Diretti

Marchio dell'hotel:
Località: Cina, Shanghai, Shanghai

Albergo: Corp Shanghai, 2° piano, Citigroup Tower, No. 33 Hua Yuan Shi Qiao Road, distretto di Pudong, 200120

Numero di lavoro: 137055

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We are seeking an enthusiastic Digital Product Manager for our guest products. As a Digital Product Manager, you will be responsible for managing the development and maintenance of our guest product. You will play a pivotal role in ensuring the success and growth of our digital product including but not limited to mobile APP, mini program, and web, as well as developing and maintaining strong relationships with key stakeholders, especially local and global marketing, loyalty, commercial, security, and product teams, just to name a few. This is an exciting opportunity to join a dynamic team and work as a critical product role that is revolutionizing guest journey and reforming our guest product within our digital landscape.

Your day to day

Define and prioritize the digital product roadmap, working closely with cross-functional teams to ensure alignment with business objectives, customer needs and product vision.
Collaborate with designers, developers, QAs, and other product owners to transform concepts and ideas from business requirements into actionable product features and user stories.
Conduct market research and competitor analysis to identify trends, opportunities, and areas for improvement within the digital product landscape.
Drive and execute the product development lifecycle, including gathering and socializing requirement, refining product requirement, defining acceptance criteria, managing product delivery, supervising tests as well as product launch and operation.
Monitor and analyze user feedback and data to continuously improve the product's performance and identify areas for growth.
Collaborate with business stakeholders and operation teams to develop go-to-market strategies and ensure successful product launches.
Stay up to date with industry trends and emerging technologies to drive innovation and maintain competitive digital product in the market.

What we need from you

Professional Mandarin and English speaking and writing skills. Japanese is a plus.
Proven experience as a Product Manager/Owner, or similar role within the digital world. Experience working in an agile development environment. Understanding SAFe is a plus.
Strong understanding of China and global digital landscape and guest behavior. Hospitality industry experience is a plus.
Excellent analytical and problem-solving skills. Ability to translate complex ideas and concepts into user-friendly features and interfaces.
Strong project management skills with the ability to prioritize and manage multiple tasks and deadlines.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
A bachelor's degree in technology or business, Computer Science/Economics/Psychology is a plus.

Chi siamo

IHG Hotels & Resort collabora per offrire una vera ospitalità per il bene su scala globale. Con uffici aziendali e oltre 6.000 destinazioni alberghiere in tutto il mondo, una carriera in IHG è il modo perfetto per ampliare i propri orizzonti. Sperimenterai la nostra cultura unica e i nostri colleghi brillanti che ti sosterranno e ti ispireranno. Con una serie di opportunità aziendali tra cui scegliere, ovunque tu sia nel tuo percorso professionale e qualunque cosa tu voglia ottenere, c'è spazio per te in IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

Offriamo un'ampia gamma di vantaggi progettati per aiutarti a vivere al meglio la tua vita lavorativa. Questi includono sconti impressionanti sulle fotocamere nelle nostre numerose proprietà, giorni di ricarica e giornate di volontariato durante tutto l'anno. Attraverso il nostro framework myWellbeing, ci impegniamo a sostenere il benessere nella salute, nello stile di vita e sul posto di lavoro. Offriamo una cultura unica e inclusiva, dove c'è sempre spazio per te per appartenere, crescere e fare la differenza.

La nostra missione è accogliere tutti e creare team inclusivi in cui celebriamo le differenze e incoraggiamo i colleghi a dare il massimo al lavoro. IHG® Hotels & Resorts offre pari opportunità di lavoro a candidati e dipendenti indipendentemente da razza, colore, religione, sesso, orientamento sessuale, identità di genere, origine nazionale, stato di veterano protetto, disabilità o qualsiasi altra categoria protetta dalle leggi applicabili. Promuoviamo una cultura di fiducia, sostegno e accettazione. Accogliendo sempre background, esperienze e prospettive diverse.

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Senior Manager, Prodotto Canali Diretti