Addetto alla reception
Marchio dell'hotel:
Ubicazione: Hong Kong, Hong Kong
Cina, Sichuan, Sichuan
Hotel: Corp Hong Kong, Unità 30B, Signature by Regus, 29/F Gateway Tower 5, 15 Canton Road, Tsim Sha Tsui
Numero di lavoro: 123910
Responsibilities
- To check-in/out guests in an efficient and courteous manner according to the hotel standards procedures
- To upsell rooms to maximize revenue and occupancy with guest satisfaction
- To answer telephone enquiries promptly and courteously, take guest messages and process them in an efficient manner
- To carry out the hotel standard procedures in issuing Room Keys to guests
- To handle all incoming and outgoing mail for guest
- To be capable of providing Money Exchange Service for guests
- To handle guest inquiries and to promote hotel facilities to guests whenever possible
- To perform any other tasks as assigned by supervisors
Requirements
- High School graduate or holding certificate in Hospitality or Hotel Management
- Out-going personality with strong inter-personal communication skill
- Fluent in English, Mandarin and Cantonese is a must
- 1-2 years of hotel Front Office experience preferable
- Fresh graduates are also welcome
Chi siamo
IHG Hotels & Resort collabora per offrire una vera ospitalità per il bene su scala globale. Con uffici aziendali e oltre 6.000 destinazioni alberghiere in tutto il mondo, una carriera in IHG è il modo perfetto per ampliare i propri orizzonti. Sperimenterai la nostra cultura unica e i nostri colleghi brillanti che ti sosterranno e ti ispireranno. Con una serie di opportunità aziendali tra cui scegliere, ovunque tu sia nel tuo percorso professionale e qualunque cosa tu voglia ottenere, c'è spazio per te in IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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