西餐廳經理 Direttore di ristorante occidentale

DUTIES AND RESPONSIBILITIES工作职责

•    Effectively manage the restaurant by ensuring the following:
    有效管理餐厅的日常工作，确保工作正常进行：
•    Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
    监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
•    Adhere to opening and closing procedures
    遵守开始营业和结束营业的程序。
•    Adhere to bill paying procedures
    遵守规定的结账程序。
•     Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
    有效的进行每日例会，确保所有员工了解客人资讯、活动、推广及产品销售等。
•    Personally meet and farewell a minimum of 80% of your customers
    亲自迎送80%以上的客人。
•    Encourage and motivate staff to provide optimum service during all shifts
    激励在岗员工为客人提供卓越的服务。
•    Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
    向厨师和餐饮经理提供建议和客人意见，以反映当前的客户情况。
•    Develop and implement Promotions Calendar for F&B products in restaurant
    在餐厅制定和执行餐饮产品促销活动。
•    Anticipate market changes and review operations when necessary
    善于预测市场的变化情况，并在必要时审评运营工作。
•    Conduct competitor analysis
    对竞争对手进行分析。

QUALIFICATIONS AND REQUIREMENTS任职要求

•    Problem solving, reasoning, motivating, organizational and training abilities.
•    具有解决问题，推理，号召，组织和培训能力。
•    Good writing skills
•    具有良好的写作技能。
•    Diploma in Hotel Management, Food & Beverage, or related field.
•    酒店管理，餐饮或相关专业的大专学历。
•    4 years related experience, including supervisory experience, or an equivalent combination of education and experience
•    4年相关工作经历，包括管理经验，或与此相当的教育和相关工作经验结合的背景。