Pro-Active Sales Executive
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Hotelmarke: Crowne Plaza Hotels & Resort
Standorte: Belgien, Brüssel
Hotel: Flughafen Brüssel (BRUZM), Da Vincilaan 4, 1831
Job number: 141292
Every day is different at IHG, but you'll mostly be:
- Liaising with clients to build accurate events bookings
- Delivering exceptional service standards in-person, on email or over the phone
- Establishing client requirements to effectively facilitate their needs
- Interact with outside contracts; guests, vendors and any other contacts as needed.
- Prospection and responding to meeting & events enquiries and upselling to maximize sales, occupancy and revenue
- Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team
What do we need from you?
- Previous groups, meeting and events experience in a hotel or sales role
- Passion for providing excellent client experiences and client engagement
- Confidence in proactively preventing problems and ability to handle service recovery following any complaints
- Love of working in a fast-paced and motivated team with a desire to take the next step in your career
- Excellent attention to detail
- Exceptional administrative and time-management skills
- Willingness to work as part of a team and learn new things
- Mandatory driver’s license
- You speak English. Proficiency in French and Dutch it's a plus!
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including:
- Hospitalization and life insurance after 6 months of contract, impressive room discounts and some of the best training in the business, Eco Cheques, End of Year Bonus, cafeteria, and much more!
- Possibility of taking language classes during working hours to develop language skills.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting
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