Franchise Hotel - General Manager

About Us

LHM Canada provides industry-leading support to its owners. We focus on managing great hotels that lead their markets in guest satisfaction, Revpar penetration, and product quality. At LHM, we believe success in the hospitality industry begins with people. They are our greatest asset and, as such, are treated this way. The avid Hotel Toronto is an exciting new hotel and brand in Canada. Part of the IHG family, this hotel opened in 2022 as the first Avid in Canada with great success and continues to be a market leader thanks to its phenomenal team. avid's fresh approach to hospitality makes it a fun and engaging experience for guests and employees. After successfully opening the hotel and leading it through its first two years, our General Manager has decided to take some well-earned time off and focus on her family before pursuing other passions. We seek a passionate, hard-working, fun-loving individual looking to grow their career with a growing brand and management company

Your day to day

Key Responsibilities:

 Operational Leadership: Ensure seamless daily operations, optimizing workflow

and guest satisfaction.

 Guest Experience Management: Foster a guest-first culture by addressing

concerns promptly and enhancing service standards.

 Financial Performance: Develop, manage, and analyze budgets, control costs,

and identify revenue growth opportunities.

 Team Development & Leadership: Recruit, train, and mentor a motivated team

to uphold service excellence and operational efficiency.

 Revenue Optimization: Implement pricing and marketing strategies to maximize

occupancy and increase average daily rate (ADR).

 Quality Assurance & Maintenance: Oversee housekeeping and maintenance

to ensure a consistently high level of cleanliness and upkeep.

 Regulatory Compliance & Safety: Ensure adherence to local laws, health &

safety regulations, and brand standards to maintain a secure environment.

 Community & Brand Engagement: Foster strong community relations and

uphold a positive brand image through outreach and local partnerships.

What we need from you

Job Summary:

We are seeking a highly motivated and results-driven General Manager to lead our

119-room Avid hotel. The ideal candidate will oversee all aspects of hotel operations,

ensuring exceptional guest satisfaction, financial performance, and a positive team

culture. The General Manager will be responsible for driving operational excellence,

maximizing revenue, and maintaining high brand and service standards. Community

engagement and leadership in fostering strong local partnerships are also essential

aspects of the role.

What we offer

Qualifications & Experience:

 Minimum of 2 years of hotel management experience, with a strong track record

of operational success.

 Brand experience within a limited-service hotel setting is an asset.

 Degree or diploma in Hospitality Management or a related field is preferred.

 Strong leadership, communication, and problem-solving abilities.

 Demonstrated expertise in hotel operations, guest services, and financial

management.

 Experience with complimentary breakfast programs and cost control

measures.

 Proficiency in property management systems (PMS) and revenue

management software.

 Ability to work flexible hours, including evenings, weekends, and holidays, as

needed.

Why Join Us?

 Competitive salary with performance-based incentives.

 Opportunity to lead a growing hotel in a key Brampton location.

 A supportive and dynamic work culture focused on professional growth.

 Comprehensive employee benefits and development programs.

If you are a driven hotel professional with a passion for hospitality and leadership, we

encourage you to apply and make a meaningful impact on our team!