工程 总监

Financial Returns:财务回报：

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning. 
• 参与制定部门年度预算与财务计划。重点通过能源管理、预防性维修保养和资产计划来监控预算和控 制费用。
• Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget.     
• 主管酒店翻修和其它相关项目，对项目合同进行谈判，并确保项目在预算额度内按期完成。

People:员工团队：

• Direct day-to-day engineering requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
• 指导工程日常事务，计划与分配工作，为每个员工设定工作和发展目标。为员工提供教导、辅导并给 予定期反馈，协助解决各类员工矛盾，提高员工工作绩效。
• Educate and train all team members in compliance with governmental and safety regulations. Ensure staff is properly trained on quality and service standards and has the tools and equipment and is empowered to carry out job duties.
• 按照政府要求和安全法规教育和培训全体团队成员。确保为员工提供恰当的有关质量与服务标准的培 训，保证为他们配备完成全部工作职责所需的工具与设备。
• Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
• 通过与其它部门进行日常沟通和协作促进团队合作、提高服务质量。与所有酒店部门领导沟通，了解 维修需求，确保及时响应。

Guest Experience:宾客体验

• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
• 礼貌、迅速高效地应对所有宾客提出的问题、投诉或要求，确保宾客高度满意。
• Carry out preventive maintenance programme to ensure facility is maintained and in service for our guests.
• 制定预防性维修保养计划，对设施进行维护和保养，保证设施的正常运转。

Responsible Business:企业责任：

• Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives.
• 监管所有酒店硬件设施的运行状况，包括维护与维修工作、及时高效地采购零部件与所需物资，同时 减少浪费，促进“绿色”环保。
• May be responsible for hotel security to minimise risk of theft, crime and other hazards. 
• 对酒店的安全负责，确保将偷窃、犯罪和其它风险降至最低。

Perform other duties as assigned. May also serve as manager on duty.

完成其它分配的任务，可能需要担任值班经理。