客房服务员/洗衣服务员 - IHG Army Hotel Hunter AAF

About Us

Do you see yourself as a Houseperson and Laundry Attendant?              

IHG Army Hotels is looking for a Houseperson/Laundry Attendant at our Hunter Army Airfield location in Savannah, GA. At IHG Army Hotels, our mission is to provide great on-post hotel stay experiences to military personnel, families, as well as guests. We do this by providing convenient, reasonably priced hotels on 40 installations across the nation- many featuring brand-name hotels previously only offered off post. 

This dual role has the overall responsibility to assist room attendants on days working as a Houseperson, and Clean and store linens in a timely, organized manner to ensure that hotel’s laundry and linen needs are met, on days working as Laundry Attendant. This would include collecting dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.  This is a pet friendly hotel, and regular handling of linens containing pet allergens is required.  Those with pet allergies should not apply.   

This property is located on a US Military Installation.  Successful completion of a Federal Background check will be required to access the installation in order to attend an interview for this position, and will be required to be renewed annually at minimum. DOD, Military Retiree, Spouse or Dependant card holders will be able to use their ID cards in-lieu of these procedures. 

You must attach a resume to your application for it to be considered.

Your day to day

Key job duties and responsibilities for the Houseperson include: 

• Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Receive soiled lines by bag, cart or chute from the floors.  Sort all articles by kind, color and degree of soil.  Inspect all laundry and linens and records all damaged or stained items.
• Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines.  Ensure necessary chemicals are added in the correct quantities prior to wash cycles.
• Fold clean linens and store as appropriate.      
• Report to supervisor needed repairs or unsafe conditions.
• Monitor and control supplies, and minimize waste within laundry facility. 
• Sort and record discarded linen into categories.  Report damages or loss of linen to supervisor.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.  
• May regularly assist with deep cleaning projects.
• Cleaning of pet rooms where dogs and/or cats have been/are present
• May assist with other duties as assigned.

What we need from you

Requirements include basic reading, writing and math skills. Some housekeeping experience is preferred.  You will be required to work nights, weekends, and/or holidays. 

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling approximately 400 pounds
• Frequently standing up and moving about the work area
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling
• Frequently working in areas of high temperatures around heavy equipment

Other:

• Communication skills are utilized a when interacting other employees and supervisor.
• Reading and writing abilities and basic math skills are utilized when determining amounts of chemicals to treat laundry and stains and logging appropriate poundage.
• May be required to work nights, weekends, and/or holidays.
• Interactions with pets such as dogs and cats, or working in rooms where pets have been present.
• Due to the building being an exterior property, this position will spend a large portion of the day outside, in varying degrees of weather.

This property is located on a US Military Installation.  Successful completion of a Federal Background check will be required to access the installation in order to attend an interview for this position, and will be required to be renewed annually at minimum. DOD, Military Retiree, Spouse or Dependant card holders will be able to use their ID cards in-lieu of these procedures.

What we offer

Pay for this position is $15.91/hr.  In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

 So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.