客房部主管

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Controls, monitors and communicates room status with front desk.
• Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
• Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
• Inspects, monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas as assigned maintaining IHG Clean program.
• Enforces standard procedures for the acceptance, security and return of guest lost and found items.
• Assists in conducting inventories of uniforms, linen, supplies and equipment as required and orders and receives supplies to maintain adequate inventory levels.
• Provide on-going training to Room Attendants and Housepersons.
• Assist in cost control and payroll

What we need from you

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important 
• Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects 
• You may need to bend and kneel to complete some activities
• Literacy skills - reading, writing and basic maths skills 
• Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays 
• High school education, GED, or equivalent experience.
• Minimum 3 years of experience working in housekeeping is required in a high-volume hotel, conference centre or resort with at least one of those in a supervisory role.