Front Desk Agent Overnight-Front Desk
酒店品牌： IHG Army Hotel
地点：美国，马里兰州，乔治·米德堡
酒店： MA - 4690 号楼 (ZYEAB)，库珀大道 4690 号，20755
Job number: 169169
Hiring Salary: USD 19.00 - 21.00 Hourly
Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
● Checking guests in, out and managing any wake-up call requests
● Answering phones and dealing with overnight guest queries
● Running night audit property management systems or manual equivalents
● Performing other duties such as concierge services and special guest requests
What We need from you:
● Accounting and mathematics skills for accurate auditing and payment processing
● Cash handling experience for counting and securing bank and processing cash payments
● Computer literacy, including familiarity with PMS software
● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
● Customer service experience
● Knowledge of hotel operations, offers and the local area
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
The hourly pay range for this role is $19 to $21.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
我们是谁
我们需要像您这样的人才，让我们每天都与众不同，创造非凡体验。 您不仅要加入一个在 100 个国家拥有 370,000 名同事的不断发展壮大的团队。 让激情绽放 在全球范围内创新与合作。 拥抱你的雄心壮志。
虽然不完全符合所有要求，但仍然认为自己非常适合这份工作？ 除非您点击 "申请 "按钮，否则我们永远不会知道。 今天就与我们一起开始您的旅程。
重要信息：
- 列出的薪资范围是从最低到最高的薪资范围，我们真诚地相信在发布此职位时我们会支付该薪资。 我们最终支付的金额可能会高于或低于公布的范围，并且该范围将来可能会进行修改。 员工在薪酬范围内的薪酬位置将基于多种因素，包括相关教育、资格、证书、经验、技能、资历、地理位置、绩效、轮班、旅行要求、基于销售或收入的指标以及业务或组织需求。
- 任何薪酬金额，除非其被改变、既得且可确定，否则均不被视为工资或补偿。 任何奖金、佣金或可分配给特定员工的其他形式补偿的金额和可用性均由公司自行决定，除非并直至支付为止，公司可根据法律自行决定进行修改。
- 严格法律禁止就业机会机会 (EEO) - 点击此处 获取更多关于“Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity”的信息。
- 如果您在申请过程中需要合理的住宿，请点击此处。
- IHG 不接受人事或招聘机构的申请、问询或未经请求的简历。 请点击此处查看我们的代理政策。
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- 仅适用于旧金山的职位或申请人：根据《旧金山公平机会条例》，我们将考虑雇用有拘捕和定罪记录的合格应聘者。
Hiring Salary: USD 19.00 - 21.00 Hourly
