礼宾服务 - 新加坡洲际酒店

Your Day-to-Day

• Supervise and direct Asst. Concierge and Bell staff and activities. Able to provide guests with prompt service, professional attention and personal recognition 
• Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests 
• Ensure a “welcoming sense of arrival” and demonstrate a “sincere farewell” while also ensuring the lobby, driveway, and Concierge area’s appearance reflect highly on the hotel and Company
• Trained on systems, security, and service and quality standards in accordance with the Brand Standards 
• Maintains adequate supply of operational tools, stationery etc

What We Need From You

• High School Diploma or equivalent 
• Great communication skills. Must speak fluent English and local language with other additional languages preferred  
• At least 4 years experience in an upscale hotel/equivalent environment as a Concierge or related discipline 
• Membership of Les Clefs dÓr preferable 
• Computer literate (excel, word, office) 
• Carrying or lifting items weighing up to 50 pounds