Asistente de minibar
Hotel Brand: InterContinental
Location: United States, Texas, San Antonio
Hotel: Paseo fluvial de San Antonio (SATPN), 111 E. Pecan Street, 78205
Job number: 136336
Your day-to-day
- Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills to increase revenues
- Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable
- Monitor guest behaviour and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
- Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty
- Take action to solve guest problems/complaints using appropriate service recovery guidelines
- Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)
- Requisition all necessary supplies in line with hotel procedures and manage liquor inventory
- Ensure that all liquor is properly secured before, during, and at close of shift
- Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift in line with hotel procedures
- Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Perform other duties as assigned
What’s the qualification?
- Experience within luxury hotel chains/5-star luxury hotels & resorts
- Have work experience as a Bartender
- Attentiveness and patience for customers
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- High school diploma
- Food safety training is a plus
- Strong written and spoken English.
- High-energy individual with a positive attitude.
Quiénes somos
Como la primera y más global marca de hoteles de lujo del mundo, InterContinental Hotels & Resorts ha sido pionera en viajes internacionales desde la década de 1940, nos apasiona compartir nuestro reconocido conocimiento internacional y sabiduría cultural en un entorno verdaderamente impresionante. Todos nos enorgullecemos de ser auténticos embajadores de la marca InterContinental®️ y para formar parte de la marca tendrás sed de viajar, pasión por la cultura y aprecio por la diversidad. Creamos experiencias inspiradoras para aquellos que buscan una perspectiva más rica del mundo. Si desea disfrutar de un mundo de oportunidades, nos gustaría darle la bienvenida a la marca de hoteles de lujo más internacional del mundo.
¿No cumples con todos los requisitos, pero aún crees que serías una gran opción para el trabajo? Nunca lo sabremos a menos que pulses el botón "Aplicar". Comience su viaje con nosotros hoy mismo.
Información importante:
- El rango salarial indicado es la escala salarial de menor a mayor que, de buena fe, creemos que pagaríamos por este puesto en el momento de esta publicación. En última instancia, es posible que paguemos más o menos que el rango publicado, y el rango puede modificarse en el futuro. La posición salarial de un empleado dentro del rango salarial se basará en varios factores, incluida la educación relevante, las calificaciones, las certificaciones, la experiencia, las habilidades, la antigüedad, la ubicación geográfica, el rendimiento, el turno, los requisitos de viaje, las métricas basadas en ventas o ingresos y las necesidades comerciales u organizacionales.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
