Franquicia Hotelera - Director General

About Us

Get ready for the vibrant charm of voco Gosford, coming to The Archibald precinct in early 2025! 

At voco Gosford, modern elegance meets warm hospitality in the heart of the Central Coast. Discover our 130 room hotel, featuring six vibrant and exciting hospitality venues; including a spacious 2000m2 modern Australian pub, a chic rooftop bar, a signature restaurant, a swim up pool bar, and two levels of rooftop conference and event space overlooking the stunning Brisbane Waters. At voco Gosford, we'll cater to both business and leisure guests, as well as provide a swanky new destination for locals to meet. 

We are seeking an experienced and dynamic General Manager to take the top job and truly make it their own. Taking ownership of the day-to-day hotel direction, overseeing all aspects of the hotel's operations, maximising financial performance, fostering people development and empowering our team to create memorable guest experiences every step along the way. 

This is an exciting and rare opportunity to join our team during the pre-opening phase of a new hotel, that will look to be the changing face of the Central Coast. As General Manager, you will play a pivotal role in managing all aspects of this critical pre-opening period, ensuring every detail is carefully executed to guarantee a seamless opening of the hotel and provide an outstanding guest experience from day one. 

Your day to day

Every day is different, but you’ll mostly be:

• Carefully managing all aspects of the pre-opening phase of the hotel.
• Developing programs and initiatives to increase team engagement and drive progress toward performance and development objectives.
• Lead the team in maintaining compliance with all required brand and service standards, working collaboratively with colleagues to exceed guest expectations. 
• Work closely with Human Resources and Department Heads to cultivate a talented team and foster a high-performance culture.
• Work closely with the Director of Sales & Marketing in building the Sales & Marketing plan. 
• Work closely with the Financial Controller in building yearly budgets, P&L analysis and develop strategies that continually achieve EBITDA.
• Leading annual capital, cash flow and sales & marketing plans to accurately forecast budgets. 
• Drive revenues, future profitability and maximum return on investment. 
• Lead the strategic direction of the precinct to ensure it is positioned as the premier entertainment destination on the Central Coast.
• Maintain and exceed market share in all key service and financial metrics. 
• Assist the operations team in maintaining the highest level of efficiencies and customer service. 
• Build relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities. 

What we need from you

This role is pivotal to the success of our hotel opening and operation, so we’re looking for a talented professional with the perfect blend of strong leadership, operational expertise, and financial and business acumen. In addition, you will possess:

• Bachelor's degree, higher education qualification or equivalent in Hotel Administration/Business Administration.
• Minimum 10 years' experience as a General Manager in a 4-5 five star hotel environment 
• Experience in Food & Beverage and/or Hotel Operations
• Must speak fluent English. 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.