Franquicia hotelera - Responsable de recepción
Hotel Brand: VOCO Hotels
Location: United Kingdom, Reading
Hotel: Lectura - (XRERD)
Job number: FRXRERD3643
Esta oferta de empleo es para un puesto en un hotel propiedad de un franquiciado independiente y operado por él, no por IHG ni sus filiales. IHG no participa en las políticas o prácticas de contratación o empleo diario de los franquiciados.
Al hacer clic en el botón Aplicar, estará solicitando un puesto en un hotel de franquicia de propiedad y operación independiente, no en IHG ni en sus filiales, e IHG no será su empleador.
About Us
voco Reading Hotel has a fantastic opportunity to join the team
as a Front Office Manager
voco Reading, adjacent to Reading Select Car Leasing Stadium, our modern hotel has thoughtful touches and distinctive design, guests can take advantage and enjoy our leisure facilities with a swimming pool, sauna, steam room and gym. The hotel invites you to enjoy the voco Life at the Atrium Bar and the brasserie-style restaurant Le Café.
Your day to day
We are looking for Front Office Manager to Lead our front office team to success. The Front Office Manager is responsible for overseeing the day to day running and of the front office hotel operation, including Reception, Nights and Guest Services. The Front Office Manager will ensure the delivery of exceptional and unique service standards across all areas.
The Front Office Manager will assume operational responsibility and drive the performance of our one-off property front office teams. With extensive experience, you will contribute to the creation of the brand of one to maximise reputation, revenue and profitability across all areas in line with budget expectations.
You will continually develop the guest service proposition to ensure it is positioned as the market leader in Reading.
What we need from you
· Our ideal candidate will need to demonstrate high level of guest focus and display that they have a solid financial and commercial awareness
· We are looking for self-motivated forward-thinking individual with strong Front Office background, withing a large lifestyle, multioutlet environment.
· You will need to be confident communicator with ability to lead and develop your teams and influence across all areas of the business
As Front Office Manager you will have a hands-on approach and take a proactive role with managers in and out of your team in order to identify and support needs at all levels. You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.
What we offer
- Competitive Salary
- Opportunities for promotion and transfer across the group
- Company Pension scheme
- 28 days holiday each year, including bank holidays, increasing to 33 days with length of service
- Discounted international/worldwide room rates for yourself, family and friends
- Most importantly, we’ll help you grow, and develop your career.
¿No cumples con todos los requisitos, pero aún crees que serías una gran opción para el trabajo? Nunca lo sabremos a menos que pulses el botón "Aplicar". Comience su viaje con nosotros hoy mismo.
