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Supervisor Ejecutivo del Club 行政酒廊主管


Marca hotelera: HUALUXE
Ubicación: China, Pekín

Hotel: Xi'an Chanba (SIAXC), No. 5167, Shibo Ave, Zona Ecológica Chanba

Número de trabajo: 108765

Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure


Monitor guest relations personnel to ensure IHG Rewards Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service


Schedule and attend regular IHG Rewards Club and VIP guest cocktail parties and social engagements in an effort to further improve on service delivery


Overall responsible for ensuring and maintaining the entire range of services offered for the Club Floor and Club Lounge with the aim to maximum guest satisfaction


Co-ordinate with the Public Relations Department to organize GM Cocktails Party


Co-ordinate with F&B Department and input suggestions on the improvement and implementation of new ideas



Required Skills –


Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.


Proficient in the use of Microsoft Office and Property Management System


Problem solving and organizational abilities



Qualifications –


Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent



Experience –


3 years’ experience in front office or related discipline including supervisory experience, or an equivalent combination of education and experience.  


At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

At HUALUXE®️ Hotels and Resorts, we look for people who bring Chinese culture and heritage to life. As the first upscale international hotel brand designed around Chinese guests, our colleagues don’t just acknowledge our values, they enhance them. 

Etiquette. Rejuvenation in nature. Recognition of status. Enabling spaces. These are what our guests come for. What they expect and what we’ll enable you to deliver. In every action, every interaction, and every detail of our luxury design and service. Let's go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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