Portero

At Kimpton Fitzroy London, we are looking for Door Person to join our In Concierge team.

A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side of Bloomsbury’s Russell Square, looks every bit the part of grande dame. Inside, though, contemporary interiors beckon the discerning traveller to settle in and stay a while. Want to be part of this Lifestyle Luxury property?

Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2-minute walk from Russell Square tube station and remember the Piccadilly line runs 24hrs on Fridays and Saturdays!

As a Door Person, we will support you to: 

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

The Doorperson has a significant influence on the guests first impression of the hotel, therefor you need to be warm, friendly, and passionate about the hotel and local area as we as. You will be required to be near the door to welcome guests as they come in and assist with carrying guest luggage when they are arriving or departing. It is vital you have a unique and outgoing personality, and you thrive when interacting with people. You require excellent communications skills, handling guests’ questions and concerns with speed and in a professional manner. You understand the impact that you and your role have on the overall guest experience. You will have pervious front office experience in a hotel environment, knowledge of Opera or a similar PMS and be extremely knowledgeable on the local area and attractions.

Do you think you have what it takes to be our Doorperson? If so, we’d love to hear from you.

We are committed to offer and provide our Door Person with a competitive salary and a large range of benefits.

So why work for us (aside from joining an awesome team)? Well, look no further!

• £13.15 per hour (£27,352 annual salary) Plus great IHG perks 
• Free meals on duty!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service. Plus, the opportunity to take part in volunteering days if you wish to do so.
• Worldwide employee and friends & family hotel room 
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Subsidised childcare support. 
• Most importantly, we’ll help you grow, and develop you as an individual.

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask? We have been named ‘The plushest pet-friendly hotel,’ because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you!

You are always welcome here!

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? Well, you’ll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.