宾客 关系 主任 Responsable de relaciones con los huéspedes
Hotel Brand: Holiday Inn
Location: China, Hainan
Hotel: Sanya Bay (SYXSB), 207 Sanya Bay Road, distrito de Tianya, Sanya
Job number: 108130
亲自迎接贵宾
与其它部门和必要的外部承包商联系，以确保提供高质量的服务
对高效的常客客史档案系统维护实施监管
促进店际销售及完善内部设施
维护客户信息
维护当地活动的信息
统计入住情况
监督公共广播系统的使用
监督团组预订情况
协助解决严重投诉问题
熟练使用微软办公软件和前台系统
具有解决问题，推理，号召，组织和培训能力
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
