What is Hospitality?

The Hospitality Industry 

Hospitality is more than just a buzzword; it’s a dynamic and evolving field that offers a wealth of career opportunities for those looking to make a difference in people’s lives. No, it doesn’t involve working in hospitals – but rather spanning accommodation, food and beverage, travel, and tourism, the industry is a cornerstone of the global economy, creating jobs and uplifting local communities. The future of hospitality looks promising too, with a significant recovery in tourism and food-service sectors since the pandemic.

For job seekers and aspiring professionals, this is an exciting time to enter the hospitality industry. With technology, changing consumer preferences, and a growing focus on sustainability reshaping the landscape, there are numerous avenues for growth and innovation.

Today’s travellers seek personalised experiences, seamless service, and a commitment to sustainability, which means that hospitality businesses are not only enhancing guest experiences but also creating diverse career paths for talented individuals. 

What Hospitality Means at IHG Hotels & Resorts 

At IHG Hotels & Resorts, we’re all about delivering True Hospitality for Good, and we do it with a smile. It’s not just about checking in and checking out; it’s about crafting a warm, welcoming atmosphere where guests and team members alike feel right at home. With a lineup of well-known and loved brands worldwide like InterContinental Hotels & Resorts, Crowne Plaza, and Holiday Inn, there’s a hotel brand to make every type of guest stay memorable. We’re committed in giving our 375,000+ colleagues 3 promises: Room to Belong, Room to Grow, and Room to Make a Difference. 

 

Raum zur Zugehörigkeit 
We’re all about creating a vibrant, inclusive space where everyone can shine. At IHG, we believe that when our team members bring their authentic selves to work, magic happens. Our culture thrives on openness, innovation, and the rich tapestry of diverse experiences. With 11 Employee Resource Groups (ERGs) working hand-in-hand to boost inclusivity, and our myWellbeing program supporting the mental, emotional, and physical health of our amazing team and their families, we ensure everyone can flourish both personally and professionally. 

Read more on inclusion at IHG here

Platz zum Wachsen 
Ready to level up? We’re always on the lookout for ways to help you grow and shine brighter. At IHG, we encourage you to unleash your talents and ideas, making sure you feel energised and supported every step of the way. With IHG University at your fingertips, you can dive into a treasure trove of learning opportunities. Plus, there are plenty of development programs across our markets just waiting for you to explore with your line manager. Together, we’ll chart the best course for your professional adventure! 

Raum, um etwas zu bewegen 
Let’s make waves together. At IHG, we empower you to create meaningful change, whether you’re enhancing guest experiences or shaping strategies from our corporate offices. Our Journey to Tomorrow is a 10-year action plan that focuses on our people, communities, and the planet. Achieving our ambitious goals is a team effort, and every colleague plays a crucial role. With initiatives like Giving for Good month, we come together to work towards our goal of improving the lives of 30 million people. 

Read more on our responsible business approach here

Join us today

Hospitality is a personal blend created from connection, service, and unforgettable memories. At IHG Hotels & Resorts, we embody this spirit in everything we do, and we’d love for you to join us. If you’re seeking a fulfilling career where you can make a difference and provide exceptional service, look no further. With thousands of open opportunities across 100+ countries, let’s deliver True Hospitality for Good, together. 

Suchen und bewerben