Senior Event Sales Manager at InterContinental Chiang Mai The Mae Ping
Hotel Brand: InterContinental
Location: Thailand, Chiang Mai
Hotel: Chiang Mai The Mae Ping (CNXWC), 153 Sridonchai Road Chang Khlan, Mueang Chiang Mai, 50100
Job number: 143466
Key Responsibilities Event Planning & Coordination
- Oversee the execution of all events, from corporate meetings to lavish weddings, ensuring flawless planning and delivery.
- Serve as the primary liaison between clients, event planners, and internal hotel teams.
- Conduct detailed pre-event meetings to confirm event logistics, guest preferences, and execution plans.
- Provide creative and customized event solutions, ensuring alignment with IHG’s luxury standards.
- Act as the dedicated Wedding Specialist, guiding couples through every stage of their wedding journey.
- Curate bespoke wedding experiences, including themed décor, personalized menus, entertainment, and luxury accommodations.
- Build strong relationships with wedding planners, florists, photographers, and entertainment vendors to enhance offerings.
- Coordinate pre-wedding site inspections, food tastings, and bridal suite preparations.
- Ensure a seamless, stress-free wedding experience by managing all logistics, cultural rituals, and guest preferences.
- Act as the primary point of contact during events, ensuring smooth communication between departments.
- Oversee timely setup and breakdown of event spaces in collaboration with the Banquet and AV teams.
- Maintain a proactive presence during events, immediately addressing any issues to ensure guest satisfaction.
- Deliver a high-touch, personalized service, catering to VIP guests and special requests.
- Lead and mentor the Event Services team, ensuring they are well-trained in luxury event execution.
- Conduct regular training sessions on high-end service, event logistics, and brand standards.
- Foster a collaborative working environment with the Banquet, Culinary, and Sales teams.
- Work with the Sales & Catering teams to maximize event revenue and upsell premium services, including wedding packages, spa services, and luxury accommodations.
- Develop wedding and event packages that position the hotel as a top-tier luxury event destination.
- Ensure accurate billing, cost control, and budget adherence for each event.
- Track event performance, client feedback, and ROI to refine service offerings.
- Stay updated on luxury event and wedding trends, incorporating cultural elements, sustainability, and innovative guest experiences.
- Ensure all events align with IHG’s luxury brand standards and sustainability initiatives.
- Build relationships with vendors, suppliers, and external partners to enhance event offerings.
- Bachelor’s degree in Hospitality, Event Management, or a related field.
- 5+ years of experience in event and wedding management within a luxury hotel or venue.
- Strong expertise in luxury wedding planning, event logistics, and banquet operations.
- Excellent leadership, communication, and problem-solving skills.
- Ability to multi-task, stay organized, and work under pressure in a fast-paced environment.
- Proficiency in event management software and hotel banquet systems.
- Fluency in English is required; additional languages are an advantage.
Sie erfüllen nicht alle Anforderungen, glauben aber trotzdem, dass Sie gut für den Job geeignet sind? Wir werden es nie erfahren, es sei denn, Sie klicken auf die Schaltfläche "Übernehmen". Beginnen Sie noch heute Ihre Reise mit uns.
