Minibar-Mitarbeiter

Your day-to-day 

• Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills to increase revenues
• Prepare beverages requested by guests using established pouring standards and drink recipes to provide a      consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge    guests if applicable
• Monitor guest behaviour and guest alcohol consumption to determine when alcohol service to the guest should               cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests;               check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service             incident to the supervisor or manager on duty
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.  Perform pre- and post-shift work               (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)
• Requisition all necessary supplies in line with hotel procedures and manage liquor inventory
• Ensure that all liquor is properly secured before, during, and at close of shift
• Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate         change and balance cash drawer at end of shift in line with hotel procedures
• Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and   local legislative standards. Inspect all equipment and machinery for proper operation. Sweep and mop bar floor  after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Perform other duties as assigned

What’s the qualification?

• Experience within luxury hotel chains/5-star luxury hotels & resorts
• Have work experience as a Bartender
• Attentiveness and patience for customers
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma
• Food safety training is a plus
• Strong written and spoken English.
• High-energy individual with a positive attitude.