Housekeeping Supervisor - ZYYMA
Marke des Hotels: IHG® Army Hotel
Standorte: Vereinigte Staaten, Wisconsin, Sparta
Hotel: Anderson Hall (ZYYMA), 51 South O Street, 54656
Job number: 142576
This is the top supervisory job in the Housekeeping Department. Typically supervises a small number of housekeeping and laundry employees.
Supervising all aspects of housekeeping and laundry – and ensure high standards are maintained.
Check public areas, guest rooms/suites, equipment, linens are clean and in good repair advise team members of areas of improvements.
Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction.
Handle complaints and special requests to achieve complete guest satisfaction.
Comply with special needs and requests of the guests, VIPs and repeat visitors
Manage day-to-day staffing requirements, plan, and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
Educate and train all employees in compliance with governmental and safety regulations.
Ensure staff is properly trained and has the tools and equipment to carry out job duties.
Promote teamwork and quality service through daily communication and coordination with other department heads.
May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
What we need from you –
High school diploma / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience.
Fluency in English – a second language is a plus.
Excellent interpersonal skills
A passion for hospitality
What we Offer –
We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Not Applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT.
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Wichtige Informationen:
- Die aufgeführte Gehaltsspanne ist die niedrigste bis höchste Gehaltsskala, von der wir zum Zeitpunkt dieser Veröffentlichung in gutem Glauben glauben, dass wir für diese Rolle zahlen würden. Wir können letztendlich mehr oder weniger als die veröffentlichte Spanne zahlen, und die Spanne kann in Zukunft geändert werden. Die Gehaltsposition eines Mitarbeiters innerhalb der Gehaltsspanne basiert auf mehreren Faktoren, darunter relevante Ausbildung, Qualifikationen, Zertifizierungen, Erfahrung, Fähigkeiten, Dienstalter, geografische Lage, Leistung, Schicht, Reiseanforderungen, umsatz- oder umsatzbasierte Metriken sowie geschäftliche oder organisatorische Anforderungen.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG akzeptiert keine Bewerbungen, Anfragen oder unaufgeforderte Lebensläufe von Personalvermittlungs- oder Personalvermittlungsagenturen. Bitte klicken Sie hier , um unsere Agenturrichtlinie anzuzeigen.
