Global Network Architect

Role Summary

The Network Architect is a member of a team designing, deploying and supporting IT infrastructure for the Company’s owners, customers, and partners within the organization.  They will work collaboratively with business leaders, vendors, and other technical colleagues to do requirements gathering, analysis, architecting, design, development, and deployment of infrastructure solutions.   They will need to be experienced with all aspects of the day-to-day administration, and activities that take place in an enterprise-class IT infrastructure department.  They will display and keep current knowledge of one or more of the following infrastructure technologies: hardware, software, networking, voice, applications, cloud, and systems engineering. Serve as a 4th level escalation points for operations issues causing severe impact to business 

Your day to day

• Subject matter expert in one or more infrastructure technologies with the ability to create solutions in multiple technical disciplines. 
• Strong contributor to roadmap definition, technical architecture and ongoing maintenance thereof.
• Responsible for initiating and leading technical discussions, training other resources and communicating to technical and non-technical stakeholders.
• Ability to translate technical specifications to business requirements.
• Act as advisor to Sr. level IT management concerning strategic decisions and new technology.

• Serves as an escalation point for operations (Tier 3 or Tier 4 support) for highly complex solution resolution, and responsible for root cause analysis.
• Leads proofs of concept for technology solutions.
• Leads the design of processes and templates for infrastructure implementations. 
• Responsible for solution documentation in support of operational readiness, may include training, process development and explanation of standards.
• Responsible for setting standards for hardware, software and configuration management..
• Evaluates the impact of proposed or required changes which may be highly complex in nature (internally and by vendors) especially in the areas of hardware, software, performance, maintenance and cost; provide recommendations to management with an impact assessment.

What We Need from You

• Bachelor's or Master’s Degree in a relevant field of work or an equivalent combination of education and work-related experience. 

• 7-10+ years of progressive work-related experience with demonstrated proficiency in multiple disciplines, technologies or processes related to the position

• Experience acting in the capacity of a subject matter expert on a specific technology 

• Demonstrated proficiency and technical knowledge of technical architecture (systems, network, application), network communications/protocols, ITIL framework

• Demonstrated proficiency in analytical and problem solving skills with ability to correlate cross-platform technologies.

• Demonstrated project management from conception through implementation with the ability to deliver infrastructure solutions which span the end-to-end project lifecycle

• Advanced experience with relevant programming / scripting and source code management tools.

• Detailed proficiency with multiple modern operating systems, systems integration, API-driven automation and advanced scripting experience

• Experience with the software development life cycle from conception through implementation.

Nice to Have

• Data/Voice Networks Focused:
  • Public Cloud (AWS/GCP/Aviatrix)
  • Security Technology (Checkpoint/Cisco/Palo)
  • SD-WAN/Transport Technology
  • Network Performance Hubs
  • WAN
  • LAN Routing (Cisco ACI Fabric)
  • Data Center Co-Lo Network Services/Contracts
  • Network Load Balancing (F5)

• Hot Skills –

• Understanding/Mindset of Applications/Middleware Focused:
  • Web Application
  • Native Application
  • High Volume Transactional Systems
• Data Focused:
  • Hospitality Data/Patterns
• Understanding/Mindset of Applications/Hotel and Hospitality Focused:
  • Property Management Application
  • Cloud PaaS/SaaS Application
  • Reservation and booking transactional Systems
• Experience in the IT infrastructure setup for IHG’s Apps:
  • PMS, GRS, Holidex etc..

Travel - 10%

Location - Our hybrid work structure is an exception of three (3) days in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business. 

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