F& B Service Attendant - InterContinental Singapore

YOUR DAY-TO-DAY 

• Take and deliver customer orders, consistently demonstrating high levels of customer service 

• Prepare set ups for tables and/or rooms 

• Communicates to his/her superior any difficulties, guest comments and other relevant information   

•  Attends and participates in training sessions as schedule  

• Grooming is impeccable and in accordance with Hotel’s grooming standards  

• Outlet equipment is clean, polished, sorted and stored 

•  Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine 

• Food orders are taken and processed accurately 

• Coffee and tea is served hot and in accordance with standard 

• Working areas are cleaned and re-set quickly 

WHAT WE NEED FROM YOU 

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 

• Great communication skills  

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. 

• Problem solving and training abilities 

•  At least 1 year experience in restaurant food service 

• High school graduate and above