Private Dining Room Sales Manager

About us:

Do you see yourself as a Private Dining Room Sales Manager? What's your passion? Whether you're into music, tennis, or shopping, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

A beacon of southern luxury, InterContinental Buckhead Hotel brings the InterContinental Life experience to Atlanta’s prestigious Buckhead neighborhood. Forbes Recommended, this is an award-winning property that is consistently ranked among the world's best hotels with 422 rooms and 31,000 square feet of state-of-the-art multi-function space accommodating up to 1,100 guests. The InterContinental Buckhead recently underwent a seamless renovation in 2022, all while maintaining its high standard of service and hospitality.

About the Job:

As a Private Dining Sales Manager for The Americano Restaurant and Bar with multiple private dining options and full buyouts, your role will involve overseeing the sales and booking process for these spaces. You will be responsible for building and maintaining relationships with clients, coordinating events, and ensuring a seamless and exceptional private dining experience for our discerning guests. Your expertise in sales, strong organizational skills, and attention to detail will be vital in driving revenue and delivering exceptional service in our private dining offerings. 

Your Day to Day:

• Manage the sales and booking process for private dining rooms and full restaurant or terrace buyouts 
• Build and maintain relationships with clients to drive private dining sales and ensure repeat business. 
• Coordinate all aspects of private dining events, including menu selection, room setup, and service requirements. 
• Collaborate with the culinary team to create menus and unique dining experiences tailored to individual client needs. 
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction throughout the event. 
• Work closely with the operations team to ensure seamless execution of private dining events, including timely communication and coordination. 
• Develop and implement sales strategies to meet revenue targets and drive private dining business growth. 
• Conduct market research and stay updated on industry trends to identify new business opportunities and maintain a competitive edge. 
• Prepare and present sales reports, performance metrics, and forecasts to management. 
• Maintain accurate records of private dining bookings, contracts, and client information. 
• Collaborate with marketing and promotional efforts to raise awareness and generate interest in the private dining offerings. 
• Stay updated on the restaurant's offerings, menus, and services to effectively promote and upsell private dining experiences. 
• Attend industry events, networking functions, and trade shows to expand the restaurant's private dining clientele.

What we need from you:

• A minimum of 2 years sales or catering related experience in a luxury setting is required.
• A degree in a related field is preferred. 
• Knowledge of hotel and food & beverage operations preferred. 
• Must speak fluent English. Other languages preferred. 

This job requires ability to perform the following: 

• Frequently standing up or moving within and outside of the facility 
• Carrying or lifting items weighing up to 25 pounds 
• Handling objects 
• Bending, stooping, kneeling 

Other: 

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. 
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. 
• Problem solving, reasoning, motivating, and organizational abilities are used often. 
• May be required to work nights, weekends, and/or holidays.