موظفة مكتب الاستقبال
Hotel Brand: InterContinental
Location: United States, Indiana, Indianapolis
الفندق: إنديانابوليس (INDMK)، 17 شارع ويست ماركت، 46204
رقم الوظيفة: 133050
About IHG and the InterContinental Indianapolis
Opening in the fall of 2024, the InterContinental Indianapolis, brings urban luxury and timeless style to Monument Circle. The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.
Explore our very own InterContinental® Hotels & Resorts – a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.
At IHG we promise to give colleagues…
- Room to Belong: Enable
- Room to Grow: Enrich
- Room to Make a Difference: Empower
The InterContinental creates exceptional experiences through our Brand Values by being:
- Thoughtful
- Cultured
- Remarkable
We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:
- Do the right thing
- Show we care
- Aim higher
- Celebrate difference
- Work better together
About this position
To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
- Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations
Qualifications and Expectations:
- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the local language - extra language skills would be great, but not essential
مَن نحن
لا تستوفي جميع المتطلبات تمامًا، ولكنك لا تزال تعتقد أنك ستكون مناسبًا تمامًا للوظيفة؟ لن نعرف أبدًا ما لم تضغط على زر "تطبيق". ابدأ رحلتك معنا اليوم.
معلومات مهمة:
- نطاق الراتب المدرج هو أدنى إلى أعلى جدول رواتب نعتقد، بحسن نية، أننا سندفع مقابل هذه الوظيفة في وقت هذا الإعلان. قد ندفع في النهاية أكثر أو أقل من النطاق المعلن، وقد يتم تعديل النطاق في المستقبل. سيعتمد مركز أجر الموظف ضمن نطاق الأجور على عدة عوامل، بما في ذلك التعليم والمؤهلات والشهادات والخبرة والمهارات والأقدمية والموقع الجغرافي والأداء والأداء والمناوبة ومتطلبات السفر والمبيعات أو المقاييس القائمة على الإيرادات واحتياجات العمل أو المؤسسة.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- لا تقبل مجموعة فنادق إنتركونتيننتال طلبات التوظيف أو الاستفسارات أو السير الذاتية غير المرغوب فيها من وكالات التوظيف أو وكالات التوظيف. يُرجى النقر هنا للاطلاع على سياسة وكالتنا.
