CCTV Operations Room Officer - InterContinental Abu Dhabi

InterContinental Abu Dhabi is a luxury hotel known for its outstanding service, luxurious accommodations, and world-class facilities. We are looking for a dedicated and detail-oriented CCTV Operations Room Officer to join our security team and ensure the safety and security of our guests, staff, and property.

As a CCTV Operations Room Officer, you will be responsible for monitoring the hotel's CCTV systems, ensuring the safety of all areas within the premises, and assisting in any emergency situations. You will be expected to maintain the highest level of vigilance, quickly respond to incidents, and collaborate with other departments to uphold security standards.

A little taste of your day-to-day:

Every day is different, but you’ll mostly do:

• Monitor CCTV cameras and surveillance systems to detect suspicious activity or security breaches.
• Respond to security alarms and incidents promptly, providing assistance when needed.
• Record and maintain security logs and incident reports.
• Collaborate with security staff, hotel management, and emergency services when necessary.
• Ensure that all cameras are functioning correctly and report any malfunctions or technical issues.
• Adhere to all company policies and procedures, maintaining confidentiality and professionalism at all times.
• Assist in investigating incidents and supporting legal or insurance matters when required.
• Participate in training sessions to keep up with the latest security systems and practices.

What we need from you:

• High school diploma or equivalent; additional training in security or CCTV systems is a plus.
• Previous experience in a CCTV monitoring or security role is highly preferred.
• Familiarity with security systems, alarm systems, and CCTV equipment.
• Strong attention to detail and excellent observation skills.
• Ability to remain calm and make quick decisions in emergency situations.
• Good communication and interpersonal skills.
• Ability to work in shifts, including nights, weekends, and holidays.

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.