Sales Manager | InterContinental Cascais-Estoril

Every day is different, but you’ll mostly be:

• Actively prospects and solicits new and existing accounts to meet/exceed revenue goals through telephone solicitation, conducting outside sales calls, online bidding/contracting, site inspections, client entertainment, contracting, RFP responses, and written communication. Targets key relationships with customers directly and through other sources including travel industry, CVB, etc. Meets solicitation and maintenance call requirements.
• Works with Event and Revenue Management to assure maximum utilization of facility. Prepares weekly sales reports and other departmental reports as designated as well as other correspondence. Includes correspondence to customers and internal departments, internal booking reports, sales activity recaps, pre/post trip reports, contributes to hotel’s marketing and sales plans and revenue forecasts.
• Participates in daily business review meeting, weekly sales meetings, function specific training, mystery shopping and other sales related meetings as required.
• Participates and professionally represents the hotel in industry related professional organizations, trade shows, community events, networking events, and sales trips.
• Develops and maintains knowledge of market trends, competition and customers. 
• Promotes positive relations with guests, customers, and employees. Handles complaints by following instant pacification procedures ensuring satisfaction.
• Assists with and completes special projects and assignments as designated by the Director of Sales and Marketing.

Qualifications and Expectations:

Some College plus 5 years sales or marketing related experience, or equivalent combination of education and experience.  Related degree preferred.  Prior hotel sales experience preferred.  Must speak fluent English.  Other languages preferred.