Atendente de quarto

•You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests

•Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example

•Keep your supervisor updated on room service progress and alert them to any repairs needed

•Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed

•Be organised - keep on top of supplies and amenities and always try to minimise waste

•Reunite items with owners – and log any lost and found property

•Look smart – wear your uniform with pride

•Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

•Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping

•Report, turn in, and/or log all lost and found items according to established procedures

•Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

•May regularly assist with deep cleaning projects

•May have turndown duties

 

What we need from you: 

 

It’s a physical role and you’ll be on your feet most of the day, so fitness is important Strength – with occasional lifting of items up to 23 kilograms and or push/pulling heavy objects You will need to bend and kneel to complete some activities Literacy skills - reading, writing and basic math skills Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.