Executive Assistant to the General Manager

About Us

Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to forward thinking flavours that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted and ridiculously personal. 

Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people’s lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ‘ridiculously personal’ experiences for each other and our guests. 

We're looking for passionate, high-spirted individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle Each. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that’s a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.

Our hotel is only as good as the people it employs so if you’re passionate, focused and driven, live for making every guest’s experience ‘ridiculously personal’ and creating unforgettable moments, then we invite you to join the Kimpton tribe.

About Kimpton Riyadh

Located in King Abdullah Financial District which is set in the heart of the Saudi capital, 22-kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East bringing the brand’s playful energy, infectious personality, and unique design style to this LEED certified landmark development home to 1.6 million square meters of state-of-the-art office space, world-class venues and iconic luxury residences. The hotel welcome guests to experience its 212 guest rooms and suites and to enjoy its unique dining options.

An Executive Assistant to the General Manager plays a crucial role in supporting the General Manager and ensuring smooth operations. Here are the typical day-to-day activities for this position:

Day-to-Day Activities of an Executive Assistant to the General Manager

1. Administrative Support:
   • Managing the General Manager's calendar, scheduling meetings, and coordinating appointments.
   • Handling correspondence, including emails, phone calls, and letters, on behalf of the General Manager.
   • Preparing and distributing meeting agendas, minutes, and reports.
2. Documentation and Reporting:
   • Assisting in the preparation of various reports and presentations.
   • Maintaining accurate records and filing systems for easy retrieval of information.
   • Compiling and analyzing data for reports and presentations.
3. Meeting Coordination:
   • Organizing and coordinating meetings, including executive committee meetings and department meetings.
   • Attending meetings, taking notes, and ensuring follow-up on action items.
4. Guest Relations:
   • Handling VIP guest requests and ensuring their needs are met.
   • Coordinating special arrangements for VIP guests and ensuring a high level of service.
5. Project Management:
   • Assisting with special projects and initiatives as directed by the General Manager.
   • Coordinating with various departments to ensure project milestones are met.
6. Communication:
   • Acting as a liaison between the General Manager and other hotel staff, guests, and external partners.
   • Ensuring effective communication and information flow within the hotel.
7. Problem-Solving and Issue Resolution:
   • Addressing any issues or concerns that arise and finding effective solutions.
   • Ensuring that the General Manager is informed of any significant issues.
8. Event Planning and Coordination:
   • Assisting in the planning and execution of hotel events and functions.
   • Coordinating with other departments to ensure successful event execution.

Skills and Qualities Needed

1. Strong Communication Skills:
   • Ability to communicate clearly and effectively with the General Manager, hotel staff, and guests.
2. Organizational Skills:
   • Managing multiple tasks and maintaining detailed records efficiently.
3. Attention to Detail:
   • Ensuring accuracy in documentation and scheduling.
4. Interpersonal Skills:
   • Building rapport and maintaining relationships with guests and colleagues.
5. Problem-Solving Skills:
   • Addressing and resolving issues promptly and effectively.
6. Discretion and Confidentiality:
   • Handling sensitive information with discretion and maintaining confidentiality.

Working as an Executive Assistant to the General Manager in an international luxury hotel requires a combination of strong communication, organizational, and problem-solving skills. This role is essential for ensuring that the General Manager can focus on strategic initiatives while the day-to-day administrative tasks are handled efficiently 

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration 

• Two to Three years’ prior tenure in a similar role

• International luxury hotel chain background

• GCC exposure

• English Fluency is required 

• Arabic Fluency is preferred

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What we offer

We’ll reward all your hard work with a competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.