Bell Attendant Team leader

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.  We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

Your day to day

As Bell Attendant Team leader, you will support our departmental managers by assisting in the day-to-day operational requirements as well as leading all work of Bell Attendant Team Members.

From our guests arrival to the resort to their departure, your role in delivering flawless, genuine and personalised service, sharing unrivalled insider knowledge on “all things” Hayman Island and more, will create exceptional immersive luxury experiences for our guests and create Hayman memories for life. 

A confident and outgoing communicator with excellent attention to detail, you will ensure a luxurious experience for our guests, connecting them with their room, resort facilities and their home away from home. 

What we need from you

We are looking for enthusiastic and professional team players who know how to deliver great service and exceed guest expectations as well as inspire and lead through example. You must have the ability to relocate and live on Hayman Island, Queensland.  Previous experience in leading a small team is desirable, a valid drivers license and ability to lift 32kg. 

What we offer

• World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields
• An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
• Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses.
• IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.

Please visit Careers - InterContinental Hayman Island [link removed] for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s. We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers