Receiving agent

Duties And Responsibilities: 
• To receive all goods and food and beverage according to the standards established by the hotel, based on purchase order and/or market list.
• To check all deliveries for quality, quantity, price, box weight and expiry for food and beverage items.
• To notify the relevant departments of receipt of goods and to arrange for their collection.
• To prepare daily receiving reports for all goods received in the system.
• To guarantee that the cooling chain during transport, delivery, storage and final destination is not broken (including but not limited to a check of the temperatures of the delivery truck, the storage facilities, etc.) maintaining at all times the necessary documents.
• To keep the receiving area cleans as per the hotel standard.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• To ensure that all potential and real hazards are reported and rectified immediately.
• To understand and strictly adhere to the Hotel’s Employee rules & regulations.
• To report for duty punctually wearing the correct uniform and name tag at all times.
• Performs any other duties as assigned to him/her by management.
• Knowledge of storekeeping and F&B operations
• Basic knowledge of rules & regulations related to storekeeping

• Result orientated
• Straight forward
• Customer Service Oriented
• Oral and listening skills
• Written skills
• Able to work under (time-) pressure
• Liability
• Accuracy

HOW DO I DELIVER THIS?
• We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.
• Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
• True Confidence: having the knowledge and skills to perform your role and giving guests the confidence that they can trust you, to help and support them during their stay.
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
• True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.