Portero

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. 

As a Porter you’ll respond to guest requests and enquiries to ensure complete guest satisfaction.
You will assist them by taking their luggage and handing them over to the Concierge, or directing them to reception and the Guest Services Agents. 

You will offer valet parking and drive their car safely to a nearby carpark, hastening back to greet the next guest.

It’s a physical role and you’ll be on your feet most of the day, so fitness is important
Strength –with occasional lifting of items up to 23 kilograms and or push/pulling heavy objects
Communication skills -guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Fluency in the local language -extra language skills would be great, but not essential
Literate –good level of reading, writing, math and computers
Drivers Licence–a full licenceand the experience and confidence to safely valet park our guests’ cars

We’ll reward all your hard work with a great salary and benefits –including a uniform, great room discount and superb training.
Join us and you’ll become part of the family –and like all families, all our individual team members share some winning characteristics. As a team, we work better together –we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.