Night Operations Manager - $25 hr. - Hotel

Marca del hotel: Holiday Inn
Ubicación: Estados Unidos, California, Torrance

Hotel: Puerta de Los Ángeles - Torrance (TRRCA), 19800 S Vermont, 90502

Número de trabajo: 141328

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Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a Night Operations Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.

Must have prior hotel operations experience.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

● Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes

● Engaging with guests to build personal relationships and remedy any complaints

● Conducting regular front office inspections to ensure we’re making the right first impression

● Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk

● Training team members on PBX procedures and taking the lead during an emergency or crisis

● Reporting into the Director of Rooms you’ll manage a team of front desk employees across several specialisms.

What We need from you:

● Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration

● 3 years of Front Office/Guest Service experience including management experience

● Must speak fluent English

● Other languages preferred

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

The hourly pay range for this role is $24.00 to $26.00. This range is only applicable for jobs to be performed in Torrance, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.

You can apply for this role through the link below (or through internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Quiénes somos

Viajar es un viaje. Ayudamos a que sea una alegría. Empezando por una cálida y acogedora bienvenida para todos los huéspedes, ya sea que viajen por negocios o por diversión, disfruten de una estancia de una noche o se relajen durante una semana. En Holiday Inn®️ nos esforzamos por hacer que las estadías de nuestros huéspedes sean más brillantes, ayudándoles a crear recordaciones que durarán toda la vida. Las sonrisas irresistibles son nuestra especialidad. Debemos saber que estuvimos en nuestro viaje desde 1952.

Así que si puedes ayudar a nuestros huéspedes a disfrutar del lado positivo de los viajes, nos encantaría darte una cálida bienvenida a la familia Holiday Inn®️.

¿No cumples con todos los requisitos, pero aún crees que serías una gran opción para el trabajo? Nunca lo sabremos a menos que pulses el botón "Aplicar". Comience su viaje con nosotros hoy mismo.

Información importante:

El rango salarial que se indica es el más bajo al más alto de la escala salarial que, de buena fe, creemos que pagaríamos por este puesto en el momento de esta publicación. En última instancia, podríamos pagar más o menos que el rango publicado, y el rango puede modificar en el futuro. La posición salarial de un empleado dentro del rango salarial se basará en varios factores, entre ellos la educación relevante, las calificaciones, las certificaciones, la experiencia, las habilidades, la antigüedad, la ubicación geográfica, el desempeño, el turno, los requisitos de viaje, las métricas basadas en ventas o ingresos y las necesidades comerciales u organizacionales.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG no acepta solicitudes, consultas ni CV/currículums no aplicar de agencias de personal o de contratación. Haga clic aquí para conocer nuestra política de agencia.

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Elige tu idioma para descubrir nuestro mundo extraordinario.

Night Operations Manager - $25 hr. - Hotel