Franchise Hotel - Housekeeping(Local Hiring Only)

About Us

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

*** Local hiring position***
To apply, candidate must have proper visa or permanent resident qualification in Japan.

You will primarily be responsible for guest assistance and inventory checks, as well as the cleaning and management of guest rooms. This role plays a vital part in ensuring that our guests enjoy a comfortable and pleasant stay by preparing rooms with careful attention to detail.

• Amenity Inventory Management: Monitor and manage the inventory of amenities to ensure no shortages.
• Amenity Delivery and Ordering: Place orders for required amenities and ensure timely delivery.
• Guest Assistance (Delivery Services): Respond to guest requests and promptly deliver requested items.
• Guest Laundry Management: Manage guest laundry services, including recording, processing, and returning items.
• Room Inspection (Inspector/Checker): Inspect rooms after cleaning to ensure they meet the hotel's quality standards.
• Lost and Found Management: Record, store, and handle lost and found items, including returning them to guests as needed.

What we need from you

• Strong teamwork skills and attention to detail
• Experience in housekeeping or hotel operations is preferred. No experience required.
• Polite and professional communication skills when dealing with guests
• Excellent command of written and spoken in English and Japanese to meet business needs. 
• Shift-based between 7:00AM to 10:30PM.  

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.