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About Us 

IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s leading hotel and resort companies with a family of 19 brands. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.

Our mission is to be the best organization so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities.

 YOUR DAY TO DAY

• Communicating the goals of the company to all engineers and professionals in the team.
• Work with the design team to develop safe, efficient, and effective projects that will fall within the budget.
• Excellent relationships management skills with ability to engage, negotiate, and manage key stakeholders and suppliers.
• Evaluates all costs associated with each project including material, cost of labor and time expended.
• Produce and monitor budget for all program activities such as POMEC, CAPEX and project cost.
• Meet with and support other senior managers, including senior management in operations and finance.
• Must have superior budgeting and cost management abilities, assessing estimated costs early in the project and bringing the actual costs in line.
• Support, comply and ensure complicity with health & safety regulation, the company handbook, Quality and environment standards, and all other company policies and procedures.
• Ensure safety of the worksite during development
• Review all predictive, planned, preventative and routine maintenance equipment rounds, and service requests as directed for all equipment.
• Oversee and monitor the operation and adjustment of HVAC equipment and systems, electrical equipment and systems and plumbing equipment and systems.
• Work as part of the management team to share ideas and improve operation, recommending, supporting, and implementing continuous improvement activities and process and procedure improvement to optimize results and improve quality of delivery, in line with quality standard requirement delivery in line with company and customer requirements. 
• Review overall Utility systems and a participate in sustainability program.
• Performing quality control checks on all systems and products.
• Maintain guestrooms using rooms preventive maintenance program and record all the information.
• Conduct and document safety, quality, and environment inspections
• Collaborate with other departments to ensure project success.
• Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required.
• Quickly resolving disputes between staff and acknowledging or rewarding good work
• Monitor the completion of tasks and ensure good performance and record on appropriate systems.
• Hands-on daily management and supervision of the maintenance department including scheduling, hiring, training, and coaching of staff.
• Analysing data and drafting reports for review.

People

• Direct daily engineering needs, plan and assign work ensuring you always have the right team in place.   
• Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues - recognise good performance. 
• Promote teamwork and quality service through daily communication and coordination with other departments.  
• Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests. 

Responsible Business

• Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives.  
• May be responsible for hotel security to minimise risk of theft, crime and other hazards. 
• Ad-hoc duties – unexpected moments when we have to pull together to get a task done  

Accountabilities 

This is the top Maintenance/Engineering job in a large, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high-volume catering and convention facilities, and a large number of VIP and key guests. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors.  

What we need from you 

• Some college or advanced vocational training 
• Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience 
• Specialised expertise in plumbing, electrical, mechanical, and carpentry fields 
• Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required. 
• Hotel experience preferred. 

 What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.