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Assistant Chef Concierge - InterContinental Singapore

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2482x804-hotelfrontoffice
intercontinental
intercontinental

Hotel Brand: InterContinental
Location: Singapore, Singapore

Hotel: Singapur (SINHB), 80 Middle Road, 188966

Job number: 136970

Your day-to-day

  • Supervise and direct Concierge and Bell staff and activities. Ensure team members provide guests with prompt service, professional attention and personal recognition 
  • Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests 
  • Prepares efficient work schedules, arranging holidays and vacations, taking in consideration projected occupancy and forecast 
  • Ensure a “welcoming sense of arrival” and demonstrate a “sincere farewell” while also ensuring the lobby , driveway, and Concierge area’s appearance reflect highly on the hotel and Company
  • Ensure staff is well trained on systems, security, and service and quality standards in accordance with the Brand Standards 
  • Manages relationships with suppliers, such as, Limousine Services, Valet Parking, Tour Operators etc. to ensure the standards of the hotel and guest expectations are met and exceeded 
  • Maintains adequate supply of operational tools, stationery etc

What we need from you 

  • High School Diploma or equivalent 
  • Great communication skills. Must speak fluent English and local language with other additional languages preferred  
  • At least 4 years' experience in an upscale hotel/equivalent environment as a Concierge or related discipline 
  • At least 1 year experience in a Supervisory position 
  • Membership of Les Clefs dÓr is required 
  • Computer literate (excel, word, office) 
  • Carrying or lifting items weighing up to 50 pounds 

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