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Equipo de bienvenida

¿Podrías darle la bienvenida a los huéspedes a nuestro mundo extraordinario? Descubre el papel que podrías desempeñar en nuestro Equipo de bienvenida.

Huéspedes que siempre desean volver

¿Crees que podrías unirte a un servicio amable y cortés con un deseo genuino de ayudar? Contratamos a agentes de recepción, porteros, mayordomos, gerentes de servicio y conserjes. También puedes echarle un vistazo a los puestos para agentes de servicios para huéspedes, asistentes de experiencias para huéspedes y gerentes de recepción. 

Independientemente del puesto que elijas, crearás una experiencia que los invitados querrán revivir.

Áreas de puestos

Chief concierge

The lobby gives guests their first taste of our world. As Chief Concierge, you’ll curate fantastic experiences with the help of your friendly team of porters, bell attendants and more. From heartfelt greetings to fond farewells and swift, personal customer service – whatever your guests desire, you’ll see their every wish is granted.

This role suits those who briskly build rapport. You’ll forge relationships with guests, colleagues and local business contacts alike, while nurturing a growing team. Come and excel in our global business.

Front desk agent

Front Desk Agents not only hold the keys to every room – you have a starring role in our hotels. The host of our reception, you anticipate our guests’ every need, preference and concern. Taxi, newspaper, spa booking? You’re on the case.

You keep the admin hassle-free, handling guest relations with fast, helpful check-ins and quickly settled bills. Smart, friendly and a source of local knowledge, you provide a guest service that makes everyone feel at home – now, let us make you just as welcome in your career.

Front office manager

When guests enter our lobby, they enter the heart of our world. Bags, parking, registration, check-in – a flawless entrance, managed by you. As Front of House Manager, you’ll choreograph every moment of our guests’ stay. Motivating your team to deliver outstanding hospitality that sees them return time and again.

You’ll oversee every aspect of our reception duties: from welcomes to ongoing guest relations. In fact, you’ll train your whole team to deliver truly exceptional service. You bring a calm head and natural flair, and in return we’ll offer you an extraordinary career.

Lo que ofrecemos

Conectamos tu talento con oportunidades

Creemos de todo corazón que nuestra gente merece lo mejor. Por lo tanto, ofrecemos grandes beneficios y muchas oportunidades para aprender y ampliar tu experiencia. Crecerás a través de una capacitación que se adapte a su estilo de aprendizaje y disfrutarás de una gama de beneficios. Todo está diseñado para ayudarte a prosperar: tu bienestar es nuestra prioridad.

Proceso de solicitud

Unirse a nuestro mundo extraordinario

Hemos conseguido que postularse para un puesto en IHG sea lo más simple posible, desde un proceso sencillo hasta sugerencias y consejos útiles para una gran aplicación. Todo está a tu alcance para ayudarte a dar el primer paso hacia un futuro en IHG. ¿Todo listo para unirte a nuestro mundo extraordinario?

Search Front of House Jobs
141 - 150 of 390 jobs available
Job Role Brand

フロントオフィスマネージャー / ANA インターコンチネンタル石垣リゾート (Front Office Manager / ANA InterContinental Ishigaki Resort)

InterContinental

Hotel
Location

Japan, Okinawa

Ishigaki Resort (OKAHB), 354-1 Maesato, Ishigaki-Shi, 907-0002
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Job Role Brand

值班经理 Duty Manager

Crowne Plaza Hotels & Resorts

Hotel

We like to lead from the front. So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and ...
Location

Macau, Macau

Macau (MFMCP), The Residencia, Tower 7, Rua da Perola Oriental
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Job Role Brand

Guest Experience Specialist (Receptionist) - Front Office - Holiday Inn & Suites® Dubai Festival City

Holiday Inn

Hotel

Do you see yourself as a Front Desk Agent for Holiday Inn & Suites® Dubai Festival City?   Travel is a journey. At Holiday Inn & Suites®, we make guests smile. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or rel...
Location

United Arab Emirates, Dubai

Dubai Festival City (DXBFC), Gateway Avenue, Festival City, 410909
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Job Role Brand

宾客服务经理 Guest Service Manager

Holiday Inn

Hotel

1.监督客户关系部工作人员，以确保来宾始终得到礼貌接待及充分的注意和重视，由此实现最大的客人满意度 ，以确保优悦会会员始终得到全部优惠，常客和其它贵宾也得到特别关照 ，对高效的常客客史档案系统维护实施监管。2.在贵宾到达前对贵宾房进行检查。3.处理客人投诉，如有必要则将其提交给有关部门，并对纠正措施进行跟进。4.查阅来客单，检查对客人和贵宾的房间分配情况、各类设施情况以及特别申请 。5.评估所有员工的外在形象、守纪情况和工作效率并进行直接监管，如有必要，可采取直接的纠正措施。6.组织和召开客户关系部全体人员参加的会议，以加强交流和保证业务的顺利进行。7.在考虑酒店入住情况和预测以及大规模的团组...
Location

China, Shanxi, Taiyuan

Taiyuan Sunshine (TYNSS), No. 288 Xinjinci Road, 200000
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Job Role Brand

Guest Services Agent 宾客服务接待员

Crowne Plaza Hotels & Resorts

Hotel

FINANCIAL RETURNS财务回报 Bill call costs.提供电话费单据。 Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务 Promote the Hotel’s (and ICHG generally) products and services推销酒店（以及整个洲际酒店集团）的产品和服务 Maintain a high level of...
Location

China, Hainan, Sanya

Sanya Yazhou Bay (SYXYA), NO. 1 Xindao Street Yazhou Bay District, 572025
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Job Role Brand

Guest Service Center Supervisor 宾客服务中心主管

Crowne Plaza Hotels & Resorts

Hotel

FINANCIAL RETURNS财务回报 Bill call costs.提供电话费单据。 Maintains suitable record to process telephone calls in the billing system, and to maintain record of the room status up to the Brand minimum standards 保持适当记录，以处理酒店计费系统中的电话，并按照品牌最低标准保持客房情况记录 Works with Superior and Human Resources on manpower p...
Location

China, Hainan, Sanya

Sanya Yazhou Bay (SYXYA), NO. 1 Xindao Street Yazhou Bay District, 572025
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Job Role Brand

Bellman 行李员

Crowne Plaza Hotels & Resorts

Hotel

FINANCIAL RETURNS财务回报 To guest sell our hotel cars, to improve our revenue.向客人推销酒店车辆，提高酒店收入 PEOPLE员工团队 Adhere to guest checking in and checking out procedures pertaining to baggage handling.在与行李相关的问题上，遵守客人入住和退房工作程序。 Maintain a spotless Porte Cohere and Drive way.保持车辆门道和车道的清洁。 Room the guest i...
Location

China, Hainan, Sanya

Sanya Yazhou Bay (SYXYA), NO. 1 Xindao Street Yazhou Bay District, 572025
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Job Role Brand

Bell Captain 行李部领班

Crowne Plaza Hotels & Resorts

Hotel

FINANCIAL RETURNS宾客体验 Ensuring that all equipment (trolley, etc....) are in proper condition and recorded properly.确保所有设备（手推车等）保养良好并得到准确记录。 PEOPLE员工团队 To assist the Doorman and supervise on traffic control along the driveway during peak hours.在高峰期对门童进行协助，并监督对车道的交通控制。 Conducts daily briefing an...
Location

China, Hainan, Sanya

Sanya Yazhou Bay (SYXYA), NO. 1 Xindao Street Yazhou Bay District, 572025
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Job Role Brand

Guest Services Agent 宾客服务接待员

Crowne Plaza Hotels & Resorts

Hotel

FINANCIAL RETURNS财务回报 Maintains cashier float and ensures accurate daily report of all money received.保持库存现金限额并保证每日对所收现金进行准确报告。 Cashes hotel guest’s personal and travelers checks and assists with currency exchange.为酒店客人的个人支票及旅行支票兑换现金，并协助进行外汇兑换。 Performs the audit balances and prepares all works ...
Location

China, Hainan, Sanya

Sanya Yazhou Bay (SYXYA), NO. 1 Xindao Street Yazhou Bay District, 572025
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Job Role Brand

Guest Services Supervisor 宾客服务主管

Crowne Plaza Hotels & Resorts

Hotel

FINANCIAL RETURNS财务回报 Complete stock takes as required，Maintain stock levels.按要求完成库存盘点工作，维护存货量，并跟财务一起每月进行部门资产管理维护。 Supervise cashiering activities during shift including:在当班期间监督收银活动，包括： Cash handling and banking procedure现金处理和银行业务程序 Dealing with irregular payments处理非法支付情况 Instructing ...
Location

China, Hainan, Sanya

Sanya Yazhou Bay (SYXYA), NO. 1 Xindao Street Yazhou Bay District, 572025
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