Asistente de Gerente - F.O.
Hotel Brand: Holiday Inn
Location: India, Jammu and Kashmir, Katra
Hotel: Katra Vaishno Devi (IXJKR), RLDA Plot, Katra Railway Station Road, Reasi, 182301
Número de trabajo: 128248
Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
● Engaging with guests to build personal relationships and remedy any complaints
● Conducting regular front office inspections to ensure we’re making the right first impression
● Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
● Training team members on PBX procedures and taking the lead during an emergency or crisis
● Reporting into the Director of Rooms you’ll manage a team of front desk employees across several specialisms.
What We need from you:
● Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration
● 3 years of Front Office/Guest Service experience including management experience
● Must speak fluent English
● Other languages preferred
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Quiénes somos
Viajar es un viaje. Ayudamos a que sea una alegría. Comenzando con una cálida y acogedora bienvenida para todos los huéspedes, ya sea que viajen por negocios o por diversión, disfrutando de una estadía de una noche o relajándose durante una semana. En Holiday Inn nos esforzamos por hacer que las estadías de nuestros huéspedes sean más brillantes, ayudándoles a crear recuerdos que durarán toda la vida. Las sonrisas irresistibles son nuestra especialidad. Debemos saber que hemos estado en nuestro viaje desde 1952.
Así que si puedes ayudar a nuestro huésped a disfrutar del lado positivo de los viajes, nos encantaría darte una cálida bienvenida a la familia Holiday Inn.
¿No cumples con todos los requisitos, pero aún crees que serías una gran opción para el trabajo? Nunca lo sabremos a menos que pulses el botón "Aplicar". Comience su viaje con nosotros hoy mismo.
