Welcome to our extraordinary world
We're delighted that you're joining us. To help you make a great start, we've put together some useful information on this page. Learn more about our business, including our history, our brands, and what you need to do now before you start.
Take a look at all the sections below to learn more about our extraordinary world.
A message from Keith
Welcome to IHG Hotels & Resorts. You’ve joined one of the world's leading hotel companies and around 350,000 colleagues working, in more than 100 countries, who help bring our purpose of providing True Hospitality for Good to life every single day. We achieve this together through our world-class brands and one of the industry’s biggest and best loyalty programmes.
Throughout your career with us, we promise to give you the opportunity to reach your full potential and encourage you to make the most of all that IHG has to offer – including getting to enjoy some of our fantastic hotels! Good luck, and I hope you enjoy working here much as I do.
Keith Barr - Global CEO
What to do before you join our world
There will be a lot to learn in your first few months at IHG, from policies and procedures to the finding your way around the organisation. Even before you start, we want you to feel that you belong with us so take some time to read through this page and discover more about our extraordinary world.
Things to do now:
Enter your details in our HR system
Click on the link in your welcome email to visit myHR (Workday) where you can securely enter and update your personal data.
Don't forget to return all your forms
To help us make your start a great experience, please make sure you return your contract and any other requested documents.
Join the IHG Rewards Club
In order to benefit from the IHG Employee Room Rate, you'll need to join the IHG Rewards Club by clicking here.
Read all the information on this page
Discover more about our extraordinary world.
To help you make a great start with us, learn about our history from when we began back in 1777. Learn about our business today, our purpose and culture, and of course our hotel brands.
Journey to Tomorrow
Introducing our 10-year responsible business plan.
Our goal is to help shape the future of responsible travel together with those who stay, work and partner with us. We will support our people and make a positive difference to local communities while preserving our planet’s beauty and diversity... not just today but long into the future.
Our Global Presence
5,964 Open hotels
1,815 Pipeline hotels
886,036 Open rooms
272,057 Pipeline rooms
Figures include IHG’s 128 unbranded, PAL and InterContinental Alliance hotels (40,761 rooms), and 15 hotels in the pipeline.
Learn more about IHG
We operate hotels in a number of different ways. We focus on the mainstream, upscale and luxury segments of the hotel industry and have a targeted portfolio of brands individually tailored to meet guests’ needs and occasions.
To deliver our purpose of providing True Hospitality for Good for guests, owners, communities and one another, we all have to be at our best.
So we’ve developed a range of bespoke resources and wellbeing tools to help you be just that, including support for physical and mental health, relationships and personal and professional growth. Once your role begins, your line manager will share these details with you.
Diversity, Equity & Inclusion
Our commitment to diversity, equity and inclusion at IHG allows us to bring a sense of belonging and true hospitality to everyone. Our philosophy is built on more than just words and ideas. It’s supported by diversity & inclusion initiatives, policies and global employee networks where everyone has room to make a difference.
You will find these initiatives in our corporate offices as well as in our hotels, from inclusion training, to mentoring for aspiring female general managers and D&I-focused events.
Holding up a mirror to our organisation, ensuring ethnic diversity reflects back.
Lean in empowers women to achieve their ambitions. Members meet in small groups to learn and grow together. They also receive lasting career development opportunities via access to a mentorship programme.
Out and Open
Out & Open is for colleagues identifying as LGBTQ+ (or allies supporting LGBTQ+). The group addresses LGBTQ+ focused matters, organises activities and supports the local LGBTQ+ community.
The Black Employee Resource Group (BERG) brings together professionals who support and empower one another. The group champions the interests and development of black colleagues.
BBX is a group for Baby Boomers & GenXers who want to give back to our global team. By sharing their wealth of experience, they help colleagues develop professionally and access opportunities.
The Disability and Wellbeing Network (DAWN) provides a safe environment for colleagues to share stories of lived experience of disability. It aims to promote awareness of disability, together with a focus on wellbeing, equality and inclusion at IHG.
The Field and Virtual Employees (FAVE) group is a network for remote colleagues which aims to create a sense of team belonging, engagement and inclusion for its members.
Hospitality Professionals Exchange (Hype) is dedicated to employees currently in the first decade of their careers. It aims to provide guidance and development opportunities to new colleagues.
Pan Asians for True Hospitality (PATH) brings together colleagues of Asian descent and those who are interested in learning more about Asian culture. PATH’s goal is to celebrate and promote the wealth of Pan Asian culture, social norms and values throughout IHG.
Somos Unidos is IHG’s Latino/Hispanic community, created to promote the cultural diversity and professional development of its members.
A place for parents and carers to collaborate, discuss, support and learn from each other.
Life at IHG
True hospitality is about joining more people together, in more places, more often. With your personal curiosity, we look for opportunities to connect in the most human way possible, enabling memories and experiences that mean more. At IHG we believe in giving everyone Room to Grow, Room to Belong and Room to Make a Difference, and it will be up to you to make the most of the opportunities. It’s an extraordinary world.
Our Regional Headquarter Locations
We have four main corporate offices around the world. Our global headquarters is based in Denham, United Kingdom with the other offices in Atlanta, Singapore and Shanghai. Depending on corporate office, facilities include fitness centre, restaurant and shuttle bus service.
Denham - United Kingdom
Atlanta - United States
Three Ravinia Drive
Atlanta, GA 30346
Greater China Office
Shanghai - China
22nd Floor, Citigroup Tower
No. 33, Huayuanshiqiao Road
Pudong New Area 200120
Shanghai, PR China
230 Victoria Street
#13-00 Bugis Junction Towers
Sydney - Australia
20 Bond Street
Middle East Office
Dubai - UAE
Dubai Festival City
PO Box 58191